PRN Hospitality House Assistant

7 days ago

Traverse City, Michigan, United States Munson Healthcare Full time
Requisition #: 62277
Total hours worked per week: PRN

Description

Hospitality House Assistant - PRN Find more than your next job.   Find your community.  We're northern Michigan's largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors – and it's special to be able to care for them. And as one of the top healthcare systems to work for in Michigan by Forbes (American's Best Employers by State 2022), we're committed to your ongoing growth and development. After work, you'll find things to do in every season – beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment. Why work as aHospitality House Assistantat Munson Healthcare? Be part of a team that nurtures a culture of caring every day. Our dynamic work environment includes many opportunities for growth and development. A Hospitality House Assistant at Munson Healthcare interacts daily with our guests, the patients and families of Munson Medical Center.As such, empathy, compassion, and the ability to actively listen as critical in being a successful assistant. Munson Manor provides a home-away-from-home for the patients and families of Munson Medical Center. The population served at the Manor are those who have loved ones going through a procedure at the hospital, parents of infants in the Neonatal Intensive Care Unit (NICU), and patients going through ongoing treatment programs at Munson Medical Center and Cowell Family Cancer Center. The assistant ensures a seamless and exceptional guest service experience, reservations are managed, rooms are cleaned, and the various individual needs of Manor guests are met. Additional skills in being successful in this role are positivity, flexibility, ability to learn our reservation software, knowledge of Microsoft software products, and ease of coordinating the ever-changing needs of our guests. The assistant must be self-motivated, have good organizational and problem-solving skills.The assistant will need to effectively communicate and uphold the policies and mission of the Hospitality House with guests, referral agents, potential donors, and community representatives.Two years previous experience in the hospitality industry, or the health care field. Two years of college preferred. Why Choose Munson Healthcare: Balance  – Get out on the water, in the woods, on the trails or around town Opportunity  – Be a part of northern Michigan's leading healthcare team with opportunities for personal and professional growth throughout the healthcare system Flexibility  – A career that can change as your life changes Teamwork  – Our people make Munson Healthcare a great place to work What's Required: Experience/Education Associate's degree – preferred. Two years previous experience in the hospitality industry or healthcare field. The Benefits of Working at Munson: Competitive salaries Full benefits, paid holidays, and paid time off (up to 19 days your first year) Tuition reimbursement and ongoing educational opportunities Retirement savings plan with employer match and personal consulting Wellness plans, an employee assistance program and employee discounts

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