Aesthetician/Esthetician
2 weeks ago
Job PostingJob Title: Aesthetician/CosmetologistReports to: Boutique ProprietorJob Location: Benefit Boutiques Essential Duties and Responsibilities-Customer Service/Experience- Customer is the number one focus and all employee actions are to reflect this priority.Greet customers in 30 seconds or lessFollow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service HandbookMaintain an enthusiastic floor presenceBuild and maintain good customer relationshipsKeep accurate and complete records in the Retail/POS systemSafeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.Effectively communicate with customers and co-workersEnsure all clients read and sign the service E-waiver form (customer protection, service release form)Perform only “Benefit trained” services offered on service menu and ensure customer satisfactionAll other duties as assigned -Results- Achieve daily/ weekly/ monthly individual service goalsMaintain target services per hourMake product recommendations and hand over service customers to Beauty Artists at end of service -Teamwork- Promote feel good/ fun and gossip free environment for customers and employeesBuild strong positive relationships and treat others with respectBe on time and ready to work all shiftsBe passionate and tenaciousAct professionally, ethically and with integrityUse good judgmentEnsure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key HolderParticipate in inventory controlHelp maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique ProprietorCommunicate inventory needs and concerns to Boutique ProprietorProperly and accurately register all salesCommunicate training needs that will result in increased sales to Boutique ProprietorEnsure compliance with all Company and boutique policies and procedures -Requirements-Able to perform the following physical duties including, but not limited to: Continuous standing/ walking for 8 hoursMust be comfortable selling makeup & upselling servicesMust be comfortable traffic stopping outside of the BoutiqueUnpacking and lifting boxes up to 40 lbsContinuous bending of neck, arms, torso and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and show casesCleaning displays and boutiqueClean all Service Station, service rooms, and elements.Work in a fragrance filled environmentEmployees have physical contact with clients/ customersMaintain compliance with state board regulationsConsistent and reliable attendanceOperate POS system, E-waiver IPad, Boutique technology, laptop (used for on-line scheduling)This position requires the final candidate to successfully pass an E-Verify check. Qualifications For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.For Cosmetologists: Maintain and display a valid state issued cosmetology license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement.Proven strong service historyFlexibility regarding work hours; ability to work nights, weekends, and some holidaysCan initiate and manage change in a positive mannerComfortable and competent at make-up applicationStrong communication skillsAdept at problem solvingFlexible and adaptable to customer needs Additional job duties if assigned as a key holder in the location Maintain authority of personnel in the BoutiqueVerbally communicate with clients and Boutique employees in a clear mannerAssume all opening/ closing responsibilitiesReceive increased security access within the Retail/ POS system to execute customer returns, discounts and employee transactionsMaintain excellent cash management; management of the safe and applicable security codes.Count cash and balance registers and cash depositsOperate POS system, E-waiver IPad, Boutique technology, shipment scanner gun, laptop (used for on-line scheduling), alarm key pad, and calculatorPartner with the Regional Boutique Proprietor on ALL issues or questionsAppropriately react and handle emergencies and loss prevention issues when opening or closing the BoutiqueUse all resources and tools to create the best atmosphere for our customers and employees.All other duties as assigned The target salary range for this position is $ - $ The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.