Hardware Technician

SummaryThe Hardware Technician is responsible for the shipping/receiving of equipment to/from stores, repairing broken hardware, as well as out-sourced repair vendors. Requires knowledge of commonly used concepts, practices, and tools within the IT community, knowledge of shipping methods and in-depth knowledge of Buckle Store Systems hardware. Researches, tests, evaluates and recommends new and replacement hardware. May work with both technical and non-technical personnel, both within and outside the company. Flexible schedule which may include mornings, evenings, overnights and weekends based upon store and business needs. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hardware Maintenance/ Repair Repair hardware. Document repairs in ticket system. Update asset database information and store equipment inventory lists. Prepare equipment for electronic recycle/disposal. Shipping/Receiving of Equipment Prepare, configure, package and ship equipment to stores and vendors. Receive equipment from stores and vendors. Document shipping and receiving into ticket system. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education and/or Experience Associate’s degree from two year college or university; or one to three years related experience and/or training; or equivalent combination of education and experience. Industry certifications such as A+ or Apple desired. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Teammate is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The Teammate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The ability to travel by flight or motor vehicle including overnight stays. Ability to operate a motor vehicle for up to 6 hours. Work Environment While performing the duties of this job, the Teammate regularly works in an office setting. The noise level in the work environment is usually moderate.