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Hearth Products Warehouse Support/ Pellet Delivery Driver

2 weeks ago

Forest Hill, United States Costello's Ace Hardware Full time

Position Summary The Hearth Products Warehouse Support / Pellet Delivery Driver is responsible for the full cycle of all warehouse functions as well as ensuring our customers receive their pellets in a timely manner. The pellet delivery process involves loading the pellets on a flatbed truck, driving to the customer’s home, unloading and hand delivering the pellets into the homeowner’s garage, shed or any other storage location requested. Job Functions · Always represent the company in a positive manner. · Must immediately inform supervisor of any issues with stores, company vehicles or equipment when they arise. · Participate in all company safety trainings. · Load and Unload freight, containers, and trailers; including carrying out to sales floor or consumers home. · Be “customer ready” whenever you are on the stage/sales floor · Uphold cleanliness standards (including, but not limited to, refraining from smoking in any Company-provided vehicle) in vehicles, work areas and customers’ homes or place of business. · Participate in the processing of new shipments and help the team to keep the receiving and warehousing area clean and organized. This position is a combination of a warehouse associate, delivery driver, and a hand loader/unloader of pellets and stacking them at homeowner’s property. Responsible for the on-time delivery of pellets to consumers home. Unloading the pellets and walking them to homeowners designated storage area (garage, shed, etc.). Stacking the bags of pellets at the homeowners designated areas. · Pick-up and delivery to customers; must maintain company standards of customer service at all times. · Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor. · Check condition of bags and box(es) to ensure that there is no damage · Load and unload cargo, or help others with loading and unloading. · Help other co-workers with unloading and loading. · Read transport documents to determine assignment details. · Report vehicle defects, accidents, traffic violations or damage to vehicles. · Perform any other duty as assigned.