Turndown Attendant

1 week ago


Aspen, United States Residences at The Little Nell Full time

Job DescriptionPosition Summary  The Turndown Attendant is responsible for providing evening turndown service in accordance with the standards of The Residences at The Little Nell. This position plays a key role in creating a welcoming and restful guest environment through detailed room presentation and thoughtful touches. This position reports to the Director of Housekeeping.Job Posting Deadline  Applications for this position will be accepted until January 25, 2026.Essential Job Functions/Key Job Responsibilities •    Provide turndown service for up to 15 guest residences per shift •    Tidy rooms and refresh presentation following established brand standards •    Perform full turndown service when requested and return if privacy signs are removed •    Turn down beds, place message card and amenity on pillows •    Adjust lighting and play music via television to enhance room ambiance •    Ensure the TV remote is placed on the nightstand •    Turn off alarm clocks •    Secure balcony doors and close window drapes •    Fold guest clothing as needed •    Check and clean glassware; replace coasters if necessary •    Refresh bathroom, replace towels and mats, and restock amenities •    Other duties as assignedQualificationsEducation & Experience Requirements •    High School Diploma or GED Preferred •    Prior housekeeping or hospitality experience preferredKnowledge, Skills & Abilities •    Knowledge of housekeeping procedures and hospitality service standards •    Strong attention to detail and cleanliness •    Ability to work independently and efficiently with minimal supervision •    Professional appearance and courteous demeanor •    Ability to manage time and prioritize tasks during evening shifts •    Ability to write and read basic Spanish •    Ability to speak Basic English preferred •    Able to handle guest requests promptly and professionally •    Knowledge of hotel safety and emergency procedures •    Physical ability to lift, bend, and stand for extended periods •    Willingness to work evenings, weekends, and holidays as neededAdditional InformationWork Environment & Physical Demands  •    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time  •    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces •    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)Job Benefits This position is classified as a regular part-time position eligible for the following benefits: Enrollment dates differ across the various programs.   •    Paid Time Off Programs •    Paid Leave Programs •    Employee Ski Pass •    Other company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.          This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks   Aspen One participates in E-Verify.E-Verify & Right to Work Poster


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