IT Product Manager – NA eCommerce

3 days ago

Auburn Hills, United States Mopar Full time

Description:We are looking for a proactive and detail-oriented IT Product Manager for the North America eCommerce initiative. This role is responsible for driving the development and optimization of the company’s digital commerce platforms. This role bridges the gap between business strategy and technical execution, ensuring that eCommerce solutions meet customer needs, align with IT architecture, and support scalable growth. Key responsibilities: In the domain of ICT Parts & Services, the key responsibilities will be the following: Define and communicate the product vision and strategy for the eCommerce platform, aligning with business goals  Develop and manage the product backlog, prioritizing features based on customer needs, business value, and technical feasibility  Collaborate with cross-functional teams (design, development, marketing, operations) to deliver high-quality solutions that enhance the customer journey  Gather and refine requirements from stakeholders, translating them into actionable user stories and acceptance criteria  Conduct market research and competitor analysis to inform product decisions and identify opportunities for innovation  Monitor product performance metrics such as conversion rates, cart abandonment, and customer satisfaction to guide improvements  Act as the primary point of contact for product-related queries, feedback, and updates  Qualifications: Education: Bachelor’s degree in Computer Science, Information Systems, Business, or related field.  5+ years of experience in product ownership or business analysis within eCommerce or IT environments.  Strong understanding of eCommerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) and backend systems (ERP, CRM, OMS).  Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).  Familiarity with APIs, cloud infrastructure, and data security best practices.  Great communication and organization skills.

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    IT Product Manager NA eCommerce This is the job title and description for the IT Product Manager position in the NA eCommerce department. The content focuses solely on the job title and description without any additional metadata, links, buttons, or extraneous information. The formatting is clean and consistent with the specified requirements.

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    Description We are looking for a proactive and detail-oriented IT Product Manager for the North America eCommerce initiative. This role is responsible for driving the development and optimization of the companys digital commerce platforms. This role bridges the gap between business strategy and technical execution, ensuring that eCommerce solutions meet...

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