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Customer Service Representative

2 weeks ago

Jersey City, New Jersey, United States Tawanda Jackson - State Farm Agent Full time
Benefits:
  • Competitive salary
  • Paid time off
  • Signing bonus
Are you the go-to person for solving problems and making people's day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team

As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you'll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you'll play a key role in creating exceptional experiences.

This isn't just a job—it's a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon

What You'll Be Doing:
  • Answering customer inquiries with professionalism and care.
  • Helping customers make policy updates and changes. 
  • Assisting with claims and providing timely follow-ups.
  • Keeping accurate records of interactions to ensure seamless service.
What We're Looking For:
  • A natural communicator with great people skills.
  • Detail-oriented and able to multitask like a pro.
  • Customer service experience? That's a plus