Shelf Edge Manager Metro West

Job Description

Job Summary: As a Shelf Edge Manager, you'll lead all initiatives for Store-wide shelf management, price image, and rotation. You'll be responsible for general Shelf Edge department general functions, while the scope and complexity of work may increase depending on your level of classification.

Key Responsibilities & Essential Functions:

• Management / Sales:

Spends the majority of time using independent judgment to make employment-related decisions, or effectively recommending such decisions to hire, promote, transfer, discipline, suspend, discharge, or reward, or otherwise engaging in resolving partner-related mattersCollaborates with all departments and all levels of Partners, management, and Store LeadershipServes as the subject matter expert on total-Store Shelf Edge processesLeads / assists department Partners with their duties; coaches, trains, and evaluates as neededHolds Partners accountable for following SOPsMonitors / manages department budget and payrollMaintains inventory and organization of Shelf Edge supplies and tools, including toner, tags, coupon paper, etc.Collaborates / interacts with vendors and suppliers on all related activitiesManages accountability of Shelf Edge processes for total Store, in collaboration with Department Managers and Store LeadersCoordinates / leads Store-executed shelf edge activities to include product, shelf, and merchandising changes as dictated by plan-o-grams, and prep and post-work to include submitting required formsServes as the subject matter expert for product shelf assignment (PSA)Manages / ensures accountability for PSA on plan-o-gram items during budgeted and scheduled activitiesManages / maintains compliance of plan-o-gram integrity; collaborates with appropriate Partners to execute scheduled activitiesMaintains all updates to plan-o-grams, including individual Store-requested items based on designated approval processMaintains location labels Store-wideMaintains / manages compliance of floorplan and fixture integrity; collaborates with appropriate Partners on special requestsExecutes discontinued product process per SOPEnsures products are assigned to shelves (PSA) on displays as outlined by SOPEnsures execution and accuracy of assigned marketing activities as outlined through tasks or communicationManages all hanging, pulling, printing and replenishing coupons to support ad change process and activitiesEnsures timely execution of daily received tags per SOPEnsures maintenance and application functionality for department scales is performed daily throughout entire storePerforms audits to ensure ad accuracy, on a weekly basisAssists in assessing accuracy of signs and pricing throughout the store, on a weekly basis
• Sanitation / Safety:

Ensures compliance with all company regulations and standards for product freshness, food safety, refrigeration, and sanitationReplaces / orders Shelf Edge fixtures for total Store to maintain appearance and safety of Partners and customersPerforms audits for product date rotation per process SOP
• Customer Service:

Provides / coaches on superior customer service that's focused on hospitalityAnswers customer questions regarding products; helps customers locate merchandise

Qualifications & Key Requirements:

Work Experience: of experience in department - in management - comparable retail experience - of experience in the Shelf Edge department - in management - comparable retail experience -
Knowledge/Skills/Abilities:Understanding of product integrity - Strong leadership, communication, interpersonal, and analytical skills - Strong organization and planning skills - Computer skills, including Microsoft Office Software, H-E-B systems, and designated conference call systems - Ability to supervise and train staff - Ability to communicate and influence all levels of Partners effectively for the best outcome - Ability to adapt to stressful situations - Ability to make decisions in a timely and effective manner - Ability to manage multiple priorities and shift focus between tasks - Ability to understand basic financial and mathematical operations with relation to impact on total Store -
Education: SORM or equivalent - Required -
Licenses/Certifications: Forklift / power jack training -
Physical Demands & Working Conditions:Constantly reach at waist, graspFrequently stand, walkOccasionally sit, rea