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Director of Communications
2 weeks ago
OverviewWe are hiring a Director of Communications for Copilot – a role that sits at the intersection of storytelling, strategy, and innovation. You’ll be joining a team that moves fast, thinks big, and builds boldly. We’re crafting the future of AI, and how we communicate that future – internally and externally – is just as vital as the technology itself. If you’re a strategic communicator who thrives in ambiguity, loves translating complexity into clarity, and wants to influence how leadership inspires and aligns a global organization, this is your moment. The ideal candidate brings a rare blend of executive comms expertise, product intuition (especially around AI and Copilot), and the ability to operate with urgency and precision. You’ll be the connective tissue between leadership intent and organizational understanding, crafting messaging that drives clarity and culture through high-impact internal communications. By applying to this U.S. Mountain View, CA position, you are required to be local to the San Francisco area and in office 3 days a week.Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.ResponsibilitiesOwn and drive the internal narrative and executive communications for the CVPs of Copilot Product and Engineering including org-wide updates, vision memos, All Hands materials, and internal storytelling that builds trust, drives clarity, and energizes the organization. Partner closely with the broader Microsoft AI communications team to craft and deliver compelling external narratives – ensuring message consistency while driving media engagement, industry influence, and public awareness of Copilot’s product launches, innovations, and strategic vision. Bring familiarity and passion around AI product environments, leveraging your experience in fast-paced, product-driven organizations to shape messaging that resonates with technical teams and reflects a nuanced understanding of AI innovation, especially around Copilot. Shape and increase awareness of the executive voice, ensuring messaging is authentic, strategic, and scalable across internal and external channels. Manage design resources to deliver polished, on-brand communications at speed. Track impact and perception, using feedback loops and metrics to refine messaging and influence narrative direction. Own the comms calendar and cadence proactively manage content pipelines, key milestones, and event deliverables with precision and foresight. QualificationsRequired Qualifications: Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 6 years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience 5 years of experience building formal internal communication plans 4 years of experience developing messaging for senior executives in environments undergoing organizational change and/or product evolution. 2 years of experience in a product developement environment. Preferred Qualifications:Master's Degree in Business, Marketing, Communications, Finance, or related field AND 8 years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience 10 years in Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience Familiarity and passion for AI products -- especially Copilot or similar tools -- and the ability to translate technical concepts into compelling narratives. Demonstrated success operating in startup-like environments with shifting priorities, cross-functional collaboration, and high visibility. Experience exercising strategic judgment and scenario planning skills, including risk mitigation and stakeholder alignment. High emotional intelligence and the ability to influence leaders, push back diplomatically, and coach executive voice. Passion for storytelling as a lever for cultural cohesion, leadership maturity, and organizational enablement. Communications IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: Microsoft will accept applications and processes offers for these roles on an ongoing basis.#MicrosoftAI #Copilot Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
