Remote Inside Sales Representative

3 days ago

Columbia, United States The Forehand Agency Full time

The Forehand Agency seeks a remote-friendly inside sales representative to support account growth by assessing customer needs, proposing tailored life and health insurance solutions, and closing business through high-volume inbound and outbound outreach. This role emphasizes consultative selling, accurate recordkeeping, and consistent professional service within a small, collaborative team. Candidates from diverse backgrounds, recent graduates, and career changers are encouraged to apply. Key responsibilities: Conduct high-volume outbound outreach using a consistent, consultative customer-experience methodology. Qualify leads, perform needs assessments, present tailored life insurance options, and close sales aligned with customer objectives. Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth. Manage and advance pipeline activity to meet daily, weekly, and monthly sales and conversion targets. Aim for first-call resolution by troubleshooting, coordinating timely follow-up, and escalating issues as needed. Accurately document interactions, opportunities, and outcomes in CRM and contact-center systems to maintain reliable account records and forecasts. Participate in structured onboarding, licensing support, ongoing sales training, and regular coaching; collaborate with teammates to refine outreach strategies and messaging. Required qualifications: Minimum age 18. Current state life and health insurance license, or willingness and ability to obtain and maintain required licensure (licensing support provided). Dependable, coachable, and motivated by commission and performance-based incentives. Clear and professional verbal and written communication skills with a strong customer-service orientation. Comfortable using PC applications and able to quickly learn contact-center, CRM, and sales productivity tools. Able to multitask and maintain productivity in a fast-paced, high-volume sales environment. Preferred qualifications: Prior telesales, inside sales, or customer-service experience. Demonstrable aptitude for consultative selling and closing. Experience working remotely and managing a personal schedule to meet activity and revenue targets. Performance expectations: Meet or exceed established targets for sales, conversion rates, customer satisfaction, and productivity. Maintain accurate CRM records and pipeline visibility to support forecasting and territory management. Demonstrate responsiveness to coaching and continuous improvement and readiness for increased responsibility. What we offer: Remote-friendly work-from-home arrangement with flexible scheduling to support work-life balance. Competitive, performance-based commission and incentive structure with regular recognition and short-term contests. Structured onboarding, hands-on sales training, and licensing support to accelerate ramp-up and earning potential. Supportive, collaborative team culture within an agency focused on professional development and clear advancement pathways. Health and wellness benefits and ongoing opportunities for professional growth.

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