Front Desk Agent
2 weeks ago
Job Description Front Desk Agent - Location: Hampton Inn Erie South (Upper Peach Street) How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role which is both busy and interactive As Front Desk Agent , you will Make a First Impression -- so the person in this role must have a genuine passion to deliver a great hospitality experience -- whether in person or by phone. You must want to Wow the guest with your welcoming personality. Make a Lasting Impression -- while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help. Be Accountable -- you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes. Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. Requirements Job Requirements This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work -- exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. Long hours, many of which may be spent standing, required.
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Front Desk Agent
2 weeks ago
Erie, United States New Castle Hotels Full timeFront Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine...
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Front Desk Agent
2 weeks ago
Erie, PA, United States New Castle Hotels and Resorts Full timeFront Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine...
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Front Desk Agent
7 days ago
Erie, PA, United States New Castle Hotels and Resorts Full timeFront Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their vacation, assisting a business traveler seeking a smooth check-in, or helping a guest in need of personal assistance, your warm and genuine...
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Front Desk Agent
1 week ago
Erie, PA, United States Highgate Hotels Full timeFront Desk AgentRequisition ID 2025-72191Category Front Office OperationsJob LocationUS-PA-EriePropertyFairfield Inn ErieCompensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America,...
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Front Desk Agent
2 weeks ago
Erie, PA, United States Highgate Hotels Full timeFront Desk AgentRequisition ID 2025-72191Category Front Office OperationsJob LocationUS-PA-EriePropertyFairfield Inn ErieCompensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America,...
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Front Desk Agent
1 week ago
Erie, PA, United States Highgate Hotels Full timeFront Desk AgentRequisition ID 2025-72191Category Front Office OperationsJob LocationUS-PA-EriePropertyFairfield Inn ErieCompensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America,...
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Front Desk Agent
2 days ago
Erie, PA, United States Highgate Hotels Full timeFront Desk Agent - Full TimeRequisition ID 2025-71501Category Front Office OperationsJob LocationUS-PA-EriePropertyFairfield Inn ErieCompensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning...
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Front Desk Agent
2 weeks ago
Erie, United States Pennsylvania Staffing Full timeFront Desk Agent - Full Time (36+ Hours)The Front Office Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inquiries from guests regarding restaurants, transportation, entertainment,...
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Front Desk Agent
1 day ago
Erie, PA, United States Fairfield Inn Erie Full timeCompensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this...
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Front Desk Agent
2 days ago
Erie, PA, United States Fairfield Inn Erie Full timeCompensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this...
