Network Operations Associate, Amazon Air Network Control Center

Elevate Amazon Air's Network Operations with Your Strategic Problem-Solving SkillsWe're seeking a dynamic professional who will be the critical nerve center of our air freight operations, transforming complex logistical challenges into seamless delivery solutions. Your strategic insights and meticulous coordination will directly impact customer experiences across our rapidly expanding network.Key job responsibilities- Manage scanning equipment, repair processes, and inter-center communications to ensure seamless network performance- Develop training protocols, monitor compliance, and systematically eliminate operational defects- Oversee label procurement, invoice approvals, and precise inventory tracking across multiple locations- Investigate performance metrics, identify trends, and develop actionable insights for operational enhancement- Create compelling narratives and presentations that translate complex data into clear, executive-level recommendations Eligibility requirement - Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.- Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Drug Test Requirement - This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.A day in the lifeYour day will be a dynamic blend of real-time problem-solving, data analysis, and cross-functional collaboration. You'll navigate our complex air network, making critical decisions that ensure smooth freight movements and timely deliveries. From coordinating equipment procurement to analyzing performance metrics, you'll be the behind-the-scenes hero keeping our operations running smoothly.About the teamWe are a collaborative, innovative group dedicated to revolutionizing air logistics. Our team is committed to continuous improvement, leveraging data-driven strategies to enhance operational efficiency. We value professionals who can think holistically, communicate effectively, and drive meaningful change in a fast-paced environment.BASIC QUALIFICATIONS- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience- High school or equivalent diploma- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach- Work 40 hours/week, and overtime as required- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Are 18 years of age or olderPREFERRED QUALIFICATIONS- Bachelor's degree in business, logistics, or related field- Experience in transportation or supply chain operations- Advanced Excel skills with data analysis capabilities- Familiarity with process improvement methodologies- Strong analytical and problem-solving capabilitiesAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.