Guest Services Coordinator

6 days ago

Maui County, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.About the role We are looking for a passionate Guest Services Coordinator who strives for excellence in a fast-paced work environment. This position reports to our Guest Services Management Team. What you will do Acts as welcoming agent for all incoming and outgoing guests, including recognition of VIP, return guests, and club floor guests. Coordinates all bellman and driver activities. Assists in arranging transportation for guest. Controls bell desk and Lei issuing to guests. What you bring • High School education or equivalent experience. • One to two years luxury hotel experience in luxury hotel environment, rooms division preferable. • Reading, writing, and oral proficiency, communication skills, strong customer service. • Requires knowledge of the ability to operate computer equipment. • Ability to read and speak and write English. What we offer • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals • Hourly Rate: $27.77 Schedule & Hours • Casual • The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Be part of a cohesive team with opportunities to build a successful career with global potential. Learn more about what it is like to work at Four Seasons – visit us: fourseasons.com/careers Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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