Business Support Specialist, ITS

7 days ago


Binghamton, United States Binghamton University Full time

Job Description: Budget Title: Senior Staff Assistant (SL-3) Salary: Commensurate with qualifications and experience Reporting to the Assistant Director of ITS Administration, the Business Support Specialist plays a key role in supporting the daily business operations of the Operations & Infrastructure (O&I) group within Information Technology Services. Job duties include: Procurement Coordination, such as carrying out purchases, tracking billable items, confirming deliveries, managing contracts, approving payments, and executing bids and vendor evaluations.Carrying out financial processes such as check processing and reconciliation against accounts, making utility payments, and reconciling work orders against billable purchases.Assisting with entering and tracking work orders in TeamDynamix and Pinnacle, provide customer service to end users for services such as Telephony, CCTV and Door Access. Assist with regular updates to the Telecommunications website to ensure that the information that is provided remains relevant.Manage University cellular accounts, including processing add/moves/changes, device upgrades, troubleshooting account issues and ensuring accurate billing.Serve as the Building Administrator for the Technology Hub, supporting daily operations and building-related needs as they arise. Requirements: Bachelor's degree in Business Administration, Management, Finance, or a related fieldExperience managing vendor relationships and multi-step procurement processesExperience in customer service, or experience in supporting the business or financial needs of a diverse groupProficient with manipulating data/information in Microsoft Excel, Smartsheets, Google Sheets, or a similar applicationAttention to detail and ability to handle multiple duties simultaneously  Position Preferences: Experience working within the SUNY systemExperience in a higher education financial environmentExperience with administrative or logistical operations within a large complex organization, such as IT, construction, or healthcare Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.



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