Appointment Coordinator

2 days ago

Stevens Point, United States Marshfield Clinic Health System (MCHS) Full time

Description :JOB SUMMARYThe Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.JOB QUALIFICATIONSEDUCATIONMinimum Required: NonePreferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.CERTIFICATIONS/LICENSES Minimum Required: NonePreferred/Optional: None

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