Regional Director

The Regional Director is integral in establishing, growing, and sustaining fiscally sound programs of high quality. They will be responsible for leading a regional team to meet agency goals in financial management and program quality, while providing support to inspire center staff to do what they love most as they guide the development of children. This role will report to the Deputy Director, Center Operations and is responsible for creating strategic relationships with external stakeholders, as well as developing regional strategies and tactical plans for new business growth and development. Internally, they act as a liaison with key department leaders in the implementation of policies, systems, and processes, while also participating in regional and statewide projects.  Key Responsibilities:   Develops a strategic plan for the region on an annual basis, including quarterly progress reports towards achieving goals and objectives.  Drives new business opportunities to grow the agency vertically and horizontally. Identifies opportunities for expansion of regional footprint, pilots new programs, and assesses potential revenue streams outside current offerings. Stays abreast of industry trends to ensure financial health of programs while working with agency and center leadership to develop and monitor monthly/annual budgets. Collaborates with center leaders to establish center specific plans and goals. Supports staff development through effective coaching, performance feedback, and mentorship. Leads the development of direct reports’ business management knowledge by ensuring teams have the proper training, coaching, and mentorship necessary to achieve center financial goals. Establishes strategic relationships with external stakeholders – Principals, School Districts, Community leaders, Professional affiliations, etc. Maintain regular communication and strengthen relationships needed for growth and renewal of programs. Develops and implements strategies to address any gaps in marketing and enrollment. Ensures centers maintain compliance with state and local licensing requirements. Participates in and leads regional and statewide projects on an ongoing basis.  Works with department leaders to develop and implement systems and processes to gauge customer feedback, satisfaction, and engagement. Acts as a leader in the community by maintaining presence via advisory committees, industry conferences, school-board meetings, etc. Oversight of recruitment, selection, evaluation, and retention of direct service staff with partnership from Human Resources. Provides resources and tools towards achieving career and education goals while creating plans for succession and expansion. Ensures direct reports and their staff are implementing programming up to agency standards and all contract requirements. Programs are healthy, safe, and have appropriate environments that comply with local, state, and federal laws for all children enrolled. Conducts meetings with staff and departmental leaders to facilitate regular communication. All other duties as assigned by Deputy Director, Center Operations and Executive Team. Required Qualifications BA degree Business, ECE/Child Development, or related field. Program Director Permit eligible desired. 5-8 Years of experience managing early child education/child development setting. 5-8 Years of experience managing multi-site service industry settings. Preferred Qualifications: MS/MA in Business, Child Development, or related field. Key Competencies Demonstrated success in leading a sizeable team towards achieving company goals. Proven history in regional service operations. Exemplary leadership traits and skills; ability to inspire, motivate, and train managers and staff. Strong financial acumen with core literacy related to budgeting, forecasting, reporting, and understanding of key metrics.  Possesses excellent organizational skills in prioritizing heavy workload and handling multiple matters in a fast-paced environment with changing deadlines. Strong communication skills including written communication and the ability to present ideas logically in writing and verbally. Ability to collaborate with others, both lending expertise and seeking guidance from stakeholders. A system thinker with mastery of managing multiple priorities and ability to move groups to solution. A life-long learner with a keen sense of personal development coupled with exemplary interpersonal skills to manage a variety of personalities appropriately. Results-oriented and ability to balance the soft and hard factors to achieve results. Keen ability to recognize and follow through on expansion opportunities. Creates proposals with thorough assessment of potential obstacles and strategy for ongoing development. Demonstrated experience successfully launching and maintaining high-quality child development programs. Experience with various external and internal program assessment tools. Strong working knowledge of licensing and compliance.  Proven ability to think critically and to translate strategic directives into tactical initiatives. Working Conditions: Generally pleasant working conditions.  Less than 50% of daily assignments involve prolonged physical effort.  Travel: Up to 80% to assigned centers and community meetings.  Shift Type: Full Time, Exempt, Hybrid Compensation: $97,957 - $146,936 annually What We Offer: Medical, Dental, and Vision Benefits Life Insurance 401(k) Retirement plan and Employee Assistance Program (EAP) Personal Health Advocate Paid vacation, sick time, and holidays Commuter pre-tax benefit Discounted childcare Access to the Calm app Tickets at Work employee discounts We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.