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Restaurant Associate
2 weeks ago
Job Title: AssociateDepartment/Function: OperationsLocation: Field, Assigned to Specific ShopReports to (Title): General or Assistant ManagerPart-Time/Nonexempt GENERAL DESCRIPTIONA Company Associate’s job is to delight customers with great food and good vibes. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.FOCUSEssentialDemonstrate and reinforce Company’s Behaviors and Values- Great Food, Good Vibes, Achievement, Innovation, Integrity, Teamwork, Community and BelongingFamiliarity with the Potbelly brand and its productsPrepare quality finished products (sandwiches, salads, soups, cookies, ice cream, ) efficiently per Company recipe manual standards.Comply with health and safety standards for food, cleanliness and safety ofMaintain personal hygiene standards, including wearing clean CompanyComply with established food safety requirements andComply with shop security and safetyBe speedy and accurate in fulfillingHandle raw and finished waste according to establishedDelight customersEngage in friendly conversation with customers inAct with a sense of urgency toward all customers inOther Key FunctionsRestock food line, chips andWork multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift LeaderDeliver catering orders as detailed in the Catering Driver and DeliveryPrepare meats and cheeses for differentIf 18 or older, uses and cleans the automatic slicer & manual chicken slicer to prep foodClean tables, counters, floors, bathrooms, kitchen and utensils; take outOperate cash register: handle, balance and follow all cash handlingEffectively handle customer complaints/issues.Take delivery/catering/pickup orders over theOthers duties as assigned.PHYSICAL FUNCTIONSAbility to stand/walk a minimum of 5 hours or asMust be able to exert well-paced and frequent mobility for periods of up to 3 hours or asBe able to lift up to 10 pounds frequently and up to 50 poundsWill frequently reach, feel, bend, stoop, carry, finely manipulate and key inAble to work in both warm and cool environments, indoors (95%) and outdoors (5%).Must be able to tolerate higher levels of noise from music, customer and employeeMust be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.EXPERIENCE, EDUCATION AND BEHAVIORSMust represent Company Values.Must be at least 16 years of ageFor Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.Must be friendly and customer service-orientedStrong verbal communicationMust possess neat and cleanAbility to handle a knifeMust be able to work in a fast-paced environment and have a sense ofAbility to work as a team-Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.Must demonstrate leadership behaviors and values that align with Company.You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.PIaf44068cc8e3-30511-38922413
