Senior Operations Strategy Specialist
2 weeks ago
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.Everyone is focused on serving the customer and we do that by collaborating and supporting each otherAssociates look forward to coming to work each dayEvery associate matters and makes a differenceIt is truly a culture like no other — We hope you will join our team Find out more about our company and culture.The Senior Operations Strategy Specialist plans and coordinates the Clinical Engineering Services operationalization of Strategic Sourcing Team negotiated Master Service Agreements to deliver operational cost reductions and efficiencies. Collaborates internally with multiple functional areas and externally with supplier’s business and sales leaders to ensure negotiated entitlements are leveraged in support of TRIMEDX field operations. Provides consistent focus and visibility across the organization on Master Service Agreement implementation statuses, compliance levels, and outcomes. Supports financial and operational objectives by serving as the Clinical Engineering Services expert on Master Service Agreement entitlements. Handles the escalation of service issues to facilitate communications, resolve the matter at hand, and identify improvements in processes.Location: Indianapolis, Indiana; candidates must currently reside in the central Indiana region within a 70 mile radius of CO. Our CO - Central (Corporate) Office - is located on the northwest side of Indianapolis. This position is Hybrid (a mix of remote & in-office).Relocation is not available for this positionImmigration sponsorship not available for this positionResponsibilities MSA Supplier Coordination - 60%Coordinate with Strategic Sourcing Team representatives on:Hand-off processes between Strategic Sourcing and Clinical Engineering Services.Review of entitlements and eligibility requirements.Meetings with primary stakeholders for key agreements.Develop communication plans and tools to educate Clinical Engineering Services personnel on the eligibility and application of Master Service Agreement entitlements.Schedule and lead routine operational meetings with supplier representatives and Clinical Engineering Services leadership.Collaborate with Central Office functional areas to report on Master Service Agreement savings and compliance.Support the Field Operations team by serving as an escalation point for Master Service Agreement eligibility/applicability and/or service issues and facilitate resolutions with SuppliersExplore opportunities for value adds and relationship expansion.Internal Business Processes – 40%Coordinate with internal Central Office functional areas and teams to ensure Master Service Agreement entitlements are leveraged in business processes.Coordinate with technical training representatives on training eligibility, availability of pre-negotiated training agreements, and supplier training capabilities.Partner with TRIMEDX legal, supplier representatives, service strategy team, and finance to support migration of existing service agreements to the new Master Service Agreement terms and conditions as appropriate.Support the service strategy team to ensure Master Service Agreement entitlements, limitations, and exclusions are understood and integrated into review, approval, and execution processes for service contracts.Incorporate Master Service Agreement entitlements and contractual obligations into demand service operations. Lead evaluation and studies of entitlements to ensure their impact is fully understood and leveraged. Account for contractual limitations and exclusions.Coordinate with Supply Chain and Finance to gain alignment on the impact of the Master Service Agreement to their operations.Provide savings by identifying, developing, and implementing recommended service strategies.All other duties as assigned.Skills and ExperienceMinimum of three years relevant experience. Experience with operational application of legal contracts preferredExperience with project management processes and tools preferredKnowledge of medical and clinical engineering terminology preferredKnowledge of the healthcare or medical equipment industry preferredKnowledge of Microsoft OfficeStrong written, verbal, and presentation communication skillsAbility to work effectively with other team membersInterpersonal skills to build and maintain relationshipsAbility to set priorities and manage time amidst multiple projectsExcellent analytical and problem solving skills with an acute attention to detailEducation and QualificationsAssociates degree or equivalent experience required.#LI-HybridAt TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.Visit our to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: , , .TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
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