KA Quality Control Specialist

5 days ago

Brea, United States UniUni Full time

Who Are We?UniUni is a Canadian last-mile e-commerce logistics company and one of the fastest-growing in North America. By integrating advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience with exceptional reliability and customer satisfaction. Serving a wide range of clients—from emerging e-commerce platforms to established global retailers—UniUni continues to set new standards for speed, quality, and service excellence.About the RoleThe KA Quality Control Specialist is responsible for maintaining and improving the operational quality of key accounts by ensuring smooth communication, precise data monitoring, and effective issue resolution. This role focuses on aligning UniUni’s delivery performance with client expectations, proactively managing service issues, and driving continuous quality improvement through cross-functional collaboration.ResponsibilitiesMaintain daily communication with key clients, monitor their satisfaction with service quality, and promptly resolve operational issues.Organize regular client meetings to strengthen relationships and establish efficient communication channels between UniUni’s operations teams and customers.Monitor key account performance metrics, including delivery timeliness, pickup and upload rates, tail-end orders, POD accuracy, and customer complaints. Identify root causes and drive corrective actions.Review and implement client-specific quality requirements as defined in service contracts, adjusting monitoring and reporting mechanisms to ensure compliance.Coordinate client reward and penalty processes, proactively address exceptions, and minimize compensation risks through early intervention.Collaborate with internal teams (warehouse, dispatch, customer service, and quality control) to enhance end-to-end service performance and operational efficiency.Analyze operational and customer data to identify trends, generate performance insights, and prepare regular quality reports for management and clients.QualificationsBachelor’s degree or above in Business, Logistics, Supply Chain, Data Analysis, or related fields.1–3 years of experience in key account management, quality control, or logistics operations preferred.Strong analytical skills with proficiency in Excel, Google Sheets, Tableau, or Power BI; knowledge of Python is an asset.Exceptional communication and coordination abilities in both English and Mandarin.Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.A proactive problem solver with a continuous improvement mindset.Familiarity with TMS/WMS systems or last-mile delivery processes is a plus.PI4cc9bcf97073-30511-39066449

  • KA Quality Control Specialist

    2 weeks ago

    Brea, United States UniUni Logistics Full time

    Who Are We?UniUni is a Canadian last-mile e-commerce logistics company that is one of the fastest-growing companies in Canada. As a platform that seamlessly integrates advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience, ensuring unparalleled efficiency and customer satisfaction....

  • Inventory Control Specialist

    4 weeks ago

    Brea, United States Imprimus Labels and Packaging (Formerly All American Labels and Packaging) Full time

    Imprimus Labels and Packaging is a well?established leader in the label printing industry. With plant locations in California, Ohio, and Texas, we produce top?quality products for the demanding requirements of the cosmetics, personal health care, beverage, food, and dietary supplements markets. Position Summary The Inventory Control Specialist is responsible...

  • Quality Systems Specialist

    1 week ago

    Brea, United States International Code Council Full time

    Job Type Full-time Description Position Summary:The Quality Systems Specialist works with management and staff to ensure that the organization’s quality systems are effectively implemented and maintained. The Quality Systems Specialist will be responsible for overseeing and managing the company’s quality management systems in compliance with ISO 17020,...

  • Quality Control Checkers

    1 week ago

    Brea, CA, United States Jobot Full time

    Join a Legacy in Aerospace Elastomers that designs the materials that keep aircraft safe, efficient, and mission-ready! Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. This Jobot Job is hosted by: Salary: $33 - $38 per hour Join a family-rooted manufacturing specialist known...

  • Configuration Specialist

    3 weeks ago

    Brea, United States Proworks Services, Inc Full time

    Configuration Management (CM) Specialist The Configuration Management (CM) Specialist is responsible for maintaining the integrity and traceability of configuration data for complex aerospace systems and components. This role supports the full product lifecycle by overseeing documentation, change control processes, and configuration baselines to ensure...

  • Configuration Management Specialist

    3 weeks ago

    Brea, United States Kirkhill, Inc. Full time

    Configuration Management Specialist Join to apply for the Configuration Management Specialist role at Kirkhill, Inc. Job Summary The Configuration Management Specialist is responsible for daily activities and operation in configuration control for documentation, systems and processes within engineering. The candidate must be a US citizen or permanent...

  • Quality Inspector

    1 week ago

    Brea, United States Jobot Full time

    Join a Legacy in Aerospace Elastomers that designs the materials that keep aircraft safe, efficient, and mission-ready!This Jobot Job is hosted by: Chris GormanAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $33 - $38 per hourA bit about us:Join a family-rooted manufacturing specialist known for delivering...

  • Quality Inspector

    1 week ago

    Brea, United States Jobot Full time

    Join a Legacy in Aerospace Elastomers that designs the materials that keep aircraft safe, efficient, and mission-ready!Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.This Jobot Job is hosted by: Chris GormanAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending...

  • Quality Inspector

    1 week ago

    Brea, United States Jobot Full time

    Join a Legacy in Aerospace Elastomers that designs the materials that keep aircraft safe, efficient, and mission-ready!Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.This Jobot Job is hosted by: Chris GormanAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending...

  • Sr Design Quality Systems Manager

    1 week ago

    Brea, CA, United States Becton , Dickinson and Company Full time

    Job Description Summary Sr Design Quality Systems Manager reports to the Director, Quality Management, WWIPD. The Sr Design Quality Systems Manager is responsible for the San Diego Design Center Quality Systems, Compliance, and for ensuring consistent application of Design Controls requirements and best practices. Job Description We are the makers of...