Customer Service Associate
2 days ago
The Opportunity We’re growing, and our clients deserve the best. As a remote Customer Service Associate within our Annuity Call Center, you’ll have an opportunity to develop highly personalized experiences for our customers. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations. Must be willing to work ANY 8- hour shift within our operations, 8am-8pm Eastern Time, Monday- Friday, based on business need (NO WEEKENDS)Salary: $45,000- plus ability to earn 5% bonus6 Weeks Paid Virtual TrainingUpcoming Training Class: January 12, 2026- February 20,2026Wired high speed internet required, (No Wi-Fi)The TeamYou will join our Annuity Service Center Team. We are a team that is customer-focused & consultative. We highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. We are the experts in Annuity products at MassMutual and emphasize problem solving and adherence to policies and procedures.The ImpactBuild a rapport with each customer, ask probing questions and understand how to create a best-in-class experience and resolve customer requests on first contactEducate customers about their annuity contracts with MassMutualApply Knowledge to handle many problems independently while seeking guidance in high complex situationsBalance time effectively to ensure the department meets expected service levelsUtilize multiple systems and tools to meet the established goals and objectives, including customer experience, first contact resolution, call quality and call handling timeThe Minimum Qualifications1+ year of customer service experience (or Undergrad Degree in lieu of experience)High School Diploma (or GED)The Ideal Qualifications2+ years of Customer Service ExperienceProficiency with Microsoft Office SuitesBilingual a plus (Spanish)Experience with Insurance or Annuity Servicing financial products, hospitality or retail sales with a high degree of direct consumer contact and problem solving/critical thinkingAble to work in fast paced, metric driven environment with proficiency in multitasking and navigating multiple systems and windows#LI-AA1#LI-REMOTE
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Customer Service Associate
6 days ago
Springfield, Illinois, United States Trademark Marketing Group Full time $25,600 - $41,600 per yearCompany Description Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows...
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Customer Service Associate
3 weeks ago
Springfield, United States ROSES Defunct Full timeRoses - JobID: 6552d076-9b10-40b6-8e70-0d630a4aa20b [Retail Associate / Team Member] As a Customer Service Associate at Roses, you'll: Provide customer engagement in positive and approachable manner; Assist in maintaining a clean, well-stocked store for customers during their shopping experience; Help in the unloading of merchandise from delivery trucks,...
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Customer Service Associate
4 weeks ago
Springfield, United States Roses Discount Stores Full timeCustomer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may...
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Customer Service Associate
3 weeks ago
Springfield, United States KY Staffing Full timeCustomer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers...
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Customer Service Associate
3 weeks ago
Springfield, United States Veterans Staffing Full timeJob Posting: Customer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...
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Customer Service Associate
3 weeks ago
Springfield, United States Walgreens Full timeCustomer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
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Customer Service Associate
4 weeks ago
Springfield, United States Walgreens Full timeCustomer Service Associate Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer...
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Customer Service Associate I
3 weeks ago
Springfield, United States Dollar Tree Full timeDollar Tree - 2738 17th Ave. East [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
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Customer Service Associate II
3 weeks ago
Springfield, United States Dollar Tree Full timeDollar Tree - 1932 E Independence Ave [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
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Customer Service Associate I
1 week ago
Springfield, TN, United States Dollar Tree Full timeDollar Tree - 2738 17th Ave. East [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive...
