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Required Knowledge, Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build and maintain relationshipsAbility to lift up to 50 lbs.Ability to walk, bend, and stand for extended periods.Must be able to multitaskRetail, hospitality, and/or customer service experience preferredDuties & ResponsibilitiesProvide quick, friendly and excellent customer service to ensure all guests have a memorable and pleasant diningexperience at Common BondPrepare and serve beverages according to customer request/needsEngage with and understand our guests, including discovering and responding to guests needs through effective andclear communicationMaintains sanitation and orderliness of all equipment, supplies and utensilsPrepare bar and lounge for morning, afternoon and evening serviceHelp clean customer area – including wiping bar counter, mopping, etc.Provides quality beverages and food products to all guest by adhering to recipe and presentation standardsRequires the ability to learn and maintain knowledge of Common Bond’s products and proceduresFollows health, safety and sanitation guidelines for all Common Bond productsDescribe promotions and new product to customersEnsure customer service stations are well stockedRunning food and drinks to customers in a timely fashionNotifying a direct supervisor if a customer has a complaintRolling silverwareInform management of any foreseeable shortages before items run outMaintain clean restrooms, check every half hourKeep doors and windows clean and free of handprintsRotating stock using the FIFO methodMaintain good attendance and punctualityAvailable to work flexible hours that may include mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handlingand store safety and securityPrepare and package food and beverages to our high-quality standard recipes including recipe changes such astemperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shiftThere may be additional duties, responsibilities and qualifications for this jobCommon Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.Reports to: General ManagerFLSA Status: Hourly/Non-ExemptIn every city, village, and town the “common bond” that everyone shares is the love of good food. It bridges together all ages, cultures, and beliefs. From this idea, Common Bond Bistro & Bakery was opened in May 2014 in the Montrose area of Houston, TX. We now have 11 locations across the city of Houston where the community gathers to dine and bond over good food, extraordinary pastries, and custom cakes.
