DINING ROOM HOST

Job Title: Dining Room Host (Part-Time)Shift: Varied Location: CAZ Sports Bar at Casino Arizona Department: Food and Beverage Reports To: Dining Shift Supervisor Summary Greets restaurant patrons with a positive friendly attitude. Seats patrons in a timely manner ensuring that the guest has a favorable dining experience. Supervisory Responsibilities This job has no supervisory responsibilities. Essential Duties and Responsibilities include the following. Other duties may be assigned. Ensures excellent customer service for every guest, every time.Provides guests courteous, friendly efficient service.Seats guests at assigned tables and takes food/beverage orders as requiredRetrieves supplies from storage when necessaryCleans and organizes all shelves and storage areasPreps and restocks for next shiftHelps to clear and set tables when necessary.Computes bill, provides correct change and issues receipts or tickets to patrons.Completes cashier checkout and turns into cage.Uses equipment as instructed to ensure safety and proper care of equipment.Communicates to supervisory staff when assistance is necessary.Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.Ensures that designated work areas, flatware, glasses, dinnerware and other used to serve customers are free from hazards (i.e. chips, breaks, cracks, liquid on floor, etc.).Responsible for maintaining up-to-date knowledge of Credit Card Compliance requirements commonly known as PCI (Payment Card Industry) Compliance by attending training provided by Casino Arizona, at least once a year or more if required by management. Signature verification of course attendance will be required. Responsible for following the PCI (Payment Card Industry) Compliance regulations to protect card holder data and adhere to the standards to protect guests’ private card information. This includes, but is not limited to, observing and reporting inappropriate card handling activity, of either customers or by employees, as defined by PCI.Responsible for the enforcement of all applicable regulations, under the code of Federal Regulations, Title 31, Chapter X, as it pertains to this position. This includes, but is not limited to, observing and reporting suspicious activity, of either customers or employees, as defined in the Code of Federal Regulations.Responsible for maintaining up-to-date knowledge of all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X, by attending Title 31/Anti-Money Laundering training, provided by Casino Arizona, at least once a year or more if required by management and outlined in the Title 31 Minimum Internal Controls. Education and/or Experience High school diploma or general education degree (GED) preferred; 1-year work experience in an F&B environment. Cashiering experience preferred. Certificates, Licenses, Registrations Must possess a valid Maricopa County Food Handler's Card. Other Qualifications Must be able to operate a cash register and process cash transactions accurately. Must have excellent customer service skills. Must have the ability to calculate figures and amounts such as discounts, commissions, proportions and percentages. Must be a team player, have a positive attitude and present a well-groomed appearance. Language Skills Must be able to read, write, speak and understand English. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to secondary smoke. The employee is frequently exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.