Service Advisor
4 days ago
Service Advisor – Gerald Kia Naperville Tired of working bell to bell? Does 45 hours and a 5 day work week sound good to you? When was the last time you got to take an hour lunch break? We are close to completion of a 20 bay addition to the shop, as a result we need more service advisors now. Monday - Friday 8-6 (Service is closed 12:00-1:00 for lunch) Saturday 7-2 (Once per month with a day off during the week ) Job Description We are looking more than just Service Advisors, we need people skilled in customer service. Experience with Hyundai, Genesis, or Kia preferred. Experience with Dealertrack and X-Time a plus. Must have a history of good CSI Job Responsibilities/Skills Customer interaction: Greeting customers promptly and courteously, actively listening to their vehicle concerns, and explaining potential repair needs clearly. Organizational skills:Managing multiple repair orders simultaneously and keeping accurate records. Computer proficiency:Familiarity with dealership management systems for scheduling, repair order creation, and customer information. Vehicle inspection: Performing basic visual inspections of the vehicle to identify potential problems. Repair order creation: Writing detailed repair orders, including symptoms, suggested repairs, parts needed, and estimated costs. Cost estimation: Providing accurate cost breakdowns for repairs, including labor and parts. Communication with technicians: Relaying customer concerns and repair details to the technicians and coordinating with them throughout the repair process. Service scheduling: Scheduling appointments for maintenance and repairs. Customer updates: Keeping customers informed about the status of their vehicle repairs. Warranty verification: Checking warranty coverage for necessary repairs. Selling services: Recommending additional services or maintenance based on vehicle needs, provide accurate estimates of repair or maintenance costs. Keep customers informed: Follow up on each repair and keep customers informed of progress or delays Completed repairs: Notify customers when vehicles are ready for pick up Cashiering: Review and explain repairs and associated costs with customers Customer Satisfaction: Handle minor customer concerns and complaints Customer satisfaction escalation: Keep Service Manager & Director informed of all problems or potential problems CSI: Maintain Customer Satisfaction Index score at or above regional and disrict average Benefits Pay range for this position: $52,000 - $120,000. Exact compensation may vary based on several factors including, but not limited to, skills, experience, and education. Available Benefits include medical insurance with HSA options that include employer contribution to your HSA. Dental Insurance, Vision Insurance, Life Insurance. Paid Maternity Leave PTO after 90 days of employment Vacation up to three weeks depending upon years of service 401k retirement account with annual lucrative employer match Ancillary supplemental products available.
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Automotive Service Advisor
5 days ago
Elgin, IL, United States Biggers Mazda Full timeHere at Biggers Mazda, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for...
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Automotive Service Advisor
1 week ago
Elgin, IL, United States Biggers Auto Group Full timeHere at Biggers Auto Group, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for...
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Automotive Service Advisor
2 weeks ago
Elgin, IL, United States Biggers Mazda Full timeHere at Biggers Mazda, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for...
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Automotive Service Advisor
7 days ago
Elgin, IL, United States Biggers Mazda Full timeHere at Biggers Mazda, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for...
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Automotive Service Advisor
6 days ago
Elgin, IL, United States Biggers Auto Group Full timeHere at Biggers Auto Group, we are looking for a Service Advisor to join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience. We will provide all the tools, personnel and support for...
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Service Advisor
1 week ago
South Elgin, United States Meineke Car Care Centers Full timeResponsive recruiter Replies within 24 hours Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal...
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Automotive Service Advisor
3 days ago
Elgin, IL, United States McGrath Honda Elgin Full timeService Advisor We are currently seeking applications for the position of Service Advisor for our Honda dealership Service Department. We are looking for candidates who have what it takes to make the sale and provide world class customer service above all else. We want a candidate that is willing to go the extra mile to get the job done for our clients! ...
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Automotive Service Advisor
7 days ago
Elgin, IL, United States McGrath Honda Elgin Full timeService Advisor We are currently seeking applications for the position of Service Advisor for our Honda dealership Service Department. We are looking for candidates who have what it takes to make the sale and provide world class customer service above all else. We want a candidate that is willing to go the extra mile to get the job done for our clients! ...
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Service Advisor
1 day ago
South Elgin, IL, United States Meineke Full timeResponsive recruiter Replies within 24 hours Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal...
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Financial Advisor
2 days ago
Elgin, IL, United States Northwestern Mutual Full timeOverview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financial advisor, you start as a financial representative focused on client-building and obtaining licenses. Our award-winning training programs...
