General Manager

6 days ago

Lake Placid, United States HHM Hotels Full time

Overview Opportunity: General ManagerJoin Bluebird Lake Placid as General Manager, leading a boutique property known for its thoughtful design and proximity to world-class hiking, skiing, and lake activities. Champion operational excellence while enhancing guest satisfaction and long-term revenue growth.Your Growth PathArea General Manager - Regional Director of Operations – Vice President of OperationsYour FocusesLeadershipLead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial PerformanceDevelop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.Implement best practices to uphold quality and safety standards.Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field.Previous hotel management experience required. HHM Benefits and PerksMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology ReimbursementsWork Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. Share this job opportunity to a friend, colleague, or family member:

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