Registration Integrity Specialist Over Night

Registration Integrity Specialist Over Night Watertown, Wisconsin Facility Watertown Regional Medical Center Req ID 550072 Post Date 12/08/2025 Category Accounting and Finance DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Registration Integrity Specialist plays a key role in ensuring patient safety and the accuracy of administrative data within the acute care environment. This position is responsible for pre-registration, order entry, cost estimation, and initial financial counseling. Working in direct communication with patients and clinical teams, the Registration Integrity Specialist verifies demographic and insurance information, identifies and corrects order errors, and supports accurate, timely, and complete registration processes. The specialist collaborates with revenue cycle departments, including Patient Accounting and Prior Authorization, to provide a seamless and supportive patient experience.Essential FunctionsPerform real-time registration and pre-registration for scheduled and unscheduled patient visitsVerify and update patient demographic, insurance, and financial information accuratelyCreate and deliver accurate cost estimates and basic financial counseling to patientsEnter, review, and correct physician orders to ensure alignment with clinical documentation and enhance patient safetyPrepare necessary registration and consent documentation for front-end staff, including cost estimates when applicableProvide registration backup support in clinical areas as neededCollaborate with other departments across the revenue cycle to ensure smooth and efficient patient encountersUtilize registration and order entry systems efficiently, including RapidFiler and Order Entry DesktopEnsure compliance with hospital registration policies and documentation requirementsKnowledge/Skills/Abilities/ExpectationsStrong understanding of hospital registration processes, insurance requirements, and patient financial counselingWorking knowledge of hospital billing principles and the ability to interpret insurance explanation of benefits (EOBs)Familiarity with Change Healthcare systems (AHIQA, Verifier, Estimator, Webpay, etc.)Competency in scheduling procedures and working with diagnostic and procedural codingProficiency in data entry and keyboardingExcellent critical thinking, communication, and customer service skillsAbility to multitask in a fast-paced healthcare environmentProfessional demeanor and ability to handle sensitive patient information with discretionProlonged periods of sitting and computer useMay be required to lift or move materials weighing up to 25 poundsFrequent communication via phone and in-personOffice or clinical front-desk environment within an acute care hospitalMay occasionally require coverage of various registration points throughout the hospital, including emergency or specialty departmentsExposure to standard healthcare administrative and clinical settingsQualificationsEducationHigh school diploma or equivalent requiredLicense/CertificationNone required at time of hireCredentials required by facility policy must be obtained within the time frame required by facility policyExperienceMinimum of 3 years’ experience in customer service and/or revenue cycle operations, including registration, scheduling, or patient accountingPrevious experience using Change Healthcare products strongly preferred