Medical Receptionist

About the Role:The Medical Receptionist at our Ambulatory Surgery Center plays a critical role in ensuring smooth and efficient patient flow and administrative operations. This position serves as the first point of contact for patients, providing a welcoming and professional environment while managing appointment scheduling, patient check-ins, and communication with clinical staff. The role requires meticulous attention to detail to accurately handle patient information, and documentation in compliance with healthcare regulations. The Medical Receptionist collaborates closely with medical professionals to support the delivery of high-quality patient care and maintain the center’s operational excellence. Ultimately, this position contributes significantly to patient satisfaction and the overall success of the Ambulatory Surgery Center by facilitating seamless administrative processes and effective communication.Minimum Qualifications:High school diploma or equivalent.Previous experience in a medical receptionist or front desk role within a healthcare setting.Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office).Strong communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.Knowledge of medical terminology and healthcare administrative procedures.Preferred Qualifications:Experience working in an ambulatory surgery center or similar outpatient healthcare environment.Familiarity with insurance verification processes and medical billing.Bilingual Spanish speaking abilities.Training in HIPAA compliance and patient privacy regulations.Responsibilities:Greet and register patients upon arrival, ensuring all necessary information is accurately collected and entered into the electronic health record system.Confirm patient appointments, coordinating with clinical staff to optimize daily patient flow and resource allocation.Verify patient insurance coverage and process pre-authorizations as required, liaising with insurance providers to resolve any issues.Manage incoming calls and correspondence, directing inquiries to appropriate personnel and providing timely, accurate information to patients and families.Maintain confidentiality and security of patient records in compliance with HIPAA and other regulatory standards.Assist with billing and payment processing, including collecting co-pays and providing receipts.Coordinate with clinical and administrative teams to ensure smooth patient transitions and timely communication of any changes or updates.Perform general office duties such as filing, faxing, and maintaining a clean and organized reception area.Skills:The Medical Receptionist utilizes strong organizational and multitasking skills daily to manage patient scheduling, registration, and communication efficiently. Attention to detail is essential when entering patient data and verifying insurance information to prevent errors and delays in care. Effective communication skills enable the receptionist to provide clear instructions and empathetic support to patients while coordinating with clinical staff to ensure seamless operations. Proficiency with EHR systems and office software facilitates accurate record-keeping and timely information sharing. Additionally, problem-solving skills are applied to address scheduling conflicts, insurance issues, and patient inquiries, contributing to a positive patient experience and operational success.Compensation details: 23-25 Hourly WagePIe5a8f603d112-30511-39153226