Restaurant Steward | Philadelphia Marriott Old City

2 weeks ago

Philadelphia, United States PM Hotel Group Full time

Job Details Description Summary of Essential Job Functions• Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Physical strength and stamina are essential to this position due to the high activity level.• Keep dish machine properly cleaned and filled with water per hotel standards.• Operate burnishing machine to ensure proper finish on silverware.• De-tarnish/polish silver for proper appearance.• Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.• Comply with attendance rules and be available to work on a regular basis.• Perform any other job-related duties as assigned.Abilities Required• Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Knowledge of serviceware and how to maintain it in order to compliment guest experience. Ability to push/pull service carts weighing up to 150 pounds. Ability to transport heavy objects through a crowded room. Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 200lbs. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits:In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

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