VIP Host

3 days ago

North Wantagh, New York, United States Live Nation Worldwide, Inc. Part time

THE JOB

US Concerts is seeking a VIP Host to drive a premium hospitality experience.

WHAT THIS ROLE WILL DO

Must maintain a friendly, positive attitude and a professional demeanor at all times. Fulfill opening and closing duties as dictated by management. Must organize and accurately place orders into the POS system for all suite orders to ensure proper delivery of orders.  Effectively communicate with Premium Director and the Premium Sales Team to ensure all applicable information is conveyed. Proactively upsells food/beverage offerings during the order taking process. Work as a team with fellow associates and other service departments within the venue. Assist with specialized menu design, layouts, and menu development. Maintaining suite holder portfolio.  Maintaining suites POS System data Assisting with suite operations as needed. Ensures all payments are received and responsible for reaching out to guests with outstanding balances. Be knowledgeable about the product and confidently answer questions about the products Contact new and existing customers to discuss needs Emphasize the features of products to highlight how they provide an elevated and premium experience Collaborate with colleagues in many different sectors (sponsorship, special events, etc.)

WHAT THIS PERSON WILL BRING

Must be at least 18 years old Be willing to work hours that vary according to the event schedule Able to work at a fast pace Organization and effective communication skills required Must have experience with a point of sale Customer service experience F&B Hospitality experience is preferred

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