Stock Lead

Job DescriptionAt Frette, we expect all employees to be team players by demonstrating a high degree of integrity and contributing to a positive environment that is fun, professional, and productive. Employees are required to contribute to maintaining all brand and operating standards consistently while ensuring a high level of customer service through extensive product knowledge and commitment to an elevated selling ceremony.The Stock Lead is responsible for Inventory Control, Client Experience, and Maintenance, as described below.INVENTORY CONTROL:Inventory Control ownership includes communicating adjustments, discrepancies, negative on-hand, reports, informing store of new receipts, out of stocks, best sellers (on-hand inventory levels), etc.Supervise and execute all operational responsibilities to ensure the timely execution of all transfers, damages, fulfillments and holds, replenishment, shipping, and receiving in order to maintain inventory accuracy and ideal product flow.Ensure maximization and effectiveness of storage and capacity of all products to include front of house (sales floor) and back of house.Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure appropriate inventory levels and organization are maintained. Ensure compliance of all operational policies and procedures are always met including but not limited to Loss Prevention, Inventory Control, Boutique Maintenance, Customer Capture, POS etc.Train staff in all BOH procedures and ensure any changes in policies are communicated effectively across the store team. Training may include other location staff, as well as “home” location staff.Act as a point of contact for other regional staff regarding BOH functions in operational procedures including but not limited to POS functions and inventory control.CLIENT EXPERIENCE:Follow Frette packaging guidelines for any ship outs, maintain a consistent company perspective and expectation on charge sends, returns/exchanges, and other such transactions that are critical to a positive customer experience.Assist whenever necessary on the sales floor by providing floor coverage and ensuring customer service standards are met.Contribute or lead as directed by the Store Manager daily morning meeting with the store team. The focus of the day should be determined by the Store Manager in advance.Participate in maintaining visual standards, including VM rotations, bed changes a daily standard.MAINTENANCE:Perform stockroom maintenance, stock checks, and shipping of product (transfers, customer related items, instore and E-comm fulfillments).Oversee ongoing facilities and maintenance in a timely and consistent manner including furniture repair, daily/monthly cleaning of stores (provide feedback to housekeeping services on quality of work on a daily basis), all repair work (walls, floors, fixtures, etc).Daily touch base with the Store Manager and team to outline priorities and align expectations.In partnership with the Store Manager, Retail Coordinator & Retail Director, manage and maintain annual budgets for the store's operational expenses (packaging, supplies, cleaning & maintenance, etc.).Perform key holder store opening and closing procedures as well as ensuring the opening/closing checklist has been completed and signed off on by the opening/closing stock associate.Partner with IT on any helpdesk related inquiries.Additional responsibilities as needed per business needs as identified by the Store Manager and Corporate Business Partners.QualificationsSKILLS AND QUALIFICATIONS:A minimum of 3-5 years of experience within a retail store environment, including back-of-house support.Valid US driver’s license.Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Must possess and consistently exhibit the competencies relative to the position.Proficiency with retail operating systems including shipping, POS, Microsoft Office, and Google Workspace.Detail-oriented, strong organization and follow-up skills.Ability to multi-task and maintain organization in a fast-paced environment.Self-motivated and able to work well independently as well as within a team atmosphere.Demonstrates a positive attitude that contributes to a positive team environment.Team-oriented but also self-driven with an entrepreneurial spirit.Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.Ability to travel as needed to off-site storage locations within a 15-mile radius.Willingness to have a positive partnership with the Corporate team as well as other store teams.Professional written and verbal communication skills.PHYSICAL REQUIREMENTS:Ability to lift and mobilize small to medium items up to 50 lbs. while utilizing appropriate equipment and techniques.Ability to maneuver effectively around the boutique floor, stock room, and offsite.Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and OSHA-approved ladder safety.Additional InformationAll your information will be kept confidential according to EEO guidelines.#LI-OnsiteThis role is paying $18.00 per hour, up to 29 hours per week.It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. For full time roles, in addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.