Product Manager II

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support Americas 100 million homes. Were all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, andultimatelysave time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members careers as they expect their teams to be on creating solutions for Pros. We also offer:

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCsMonthly tech reimbursementsA culture built on innovation that values big ideas, no matter where they come from

This position works with an engineering team located in Poland, therefore we are seeking candidates who are located in Central or Eastern time zones and able to work EST work hours.

Role Overview

As a Product Manager II (Mobile) you are responsible for expanding and improving the product offerings and experiences on Housecall Pros mobile apps.You build mobile-first experiences that drive business growth and efficiency for the 100,000 Pros who use our apps every single day.
This role is designed for a motivated product manager who excels at leveraging mobile app best practices, data, and customer and competitive insights to identify and execute on opportunities. You deliver measurable results through strategic ideation, mobile-first innovation, and collaborative execution.
The ideal candidate is a relentless problem-solver with an entrepreneurial spirit, capable of thinking both strategically and tactically through complex challenges. This role is best-suited for someone who excels in a fast-paced environment, who is results-oriented, and who is motivated by owning significant business impact. If you're excited about this opportunity and have the skills and experience we're looking for, we'd love to hear from you

What you do each day:

Think. Define product vision and strategy, identifying opportunities that align with company objectives and customer needs

Conduct market research, analyze competitive trends, and gather customer feedback to inform product directionPrioritize product features and initiatives based on impact and feasibilityDevelop and present product requirements and specifications to stakeholders

Explore. Collaborate with cross-functional teams (e.g., Engineering, Design, Product Marketing, Strategy, and Operations) to develop and validate impactful solutions

Guide and mentor Product Designers to ensure strong design execution and customer experienceDevelop user flows, wireframes, and product specifications that drive usability and engagementPartner with go-to-market teams to refine product positioning, pricing, and risk management strategiesConduct user testing to validate solutions and iterate based on feedback

Plan. Lead sprint planning, backlog prioritization, and product roadmap development

Define success metrics and ensure alignment with key stakeholdersCommunicate product updates and progress to leadership and cross-functional teams

Build. Drive the execution of product development, working closely with Engineering to deliver high-quality features

Ensure quality standards are met through product testing and validationRemove roadblocks and foster collaboration among teams to maintain development momentum

Launch & Learn. Oversee product launches and coordinate with Marketing, Sales, and Customer Support for seamless execution

Monitor product performance, adoption, and customer feedback post-launchImplement improvements and iterate quickly based on data-driven insightsMentor and support developing product team members as they grow in their roles, contributing to the growth of the product management team

Qualifications:

3+ total years of experience in product management, with at least 2 years in mobile product managementDeep understanding of mobile product management and design best practicesBachelor's degree in a related field or equivalent work experienceProven track record of leading high-impact product initiatives from concept to launchExpertise in agile development, product strategy, product lifecycle management, and UX best practicesStrong understanding of go-to-market commerce enablers (e.g., payments, subscriptions, loyalty programs)Demonstrated ability to align teams around a strategic vision and execute effectively

What will help you succeed:

Experience in highly performing product organizationPassionate about user experience and deep customer empathyStrong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneouslyDemonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trendsExcellent problem-solving, organizational and analytical skills

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pros brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, wed love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $108,000-$135,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pros equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and were scaling our team to help enable and accelerate our growth.

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