Clinical Research Coordinator

Position Details: Role: Clinical Research Coordinator Location: Glen Burnie, MD, 21061 Duration: Full-time Permanent Opportunity POSITION OVERVIEW The Clinical Research & Patient Care Coordinator supports both clinical research activities and daily clinic operations. This role requires hands-on clinical skills, study coordination experience, and front-desk patient care responsibilities, ensuring seamless delivery of care while advancing clinical trials in a small, collaborative environment. This dual function ensures smooth clinic workflow and consistent patient care delivery. The ideal candidate will have at least three (3) years of experience of clinical research coordination experience, be comfortable collecting vital signs, EKGs, and adverse event information, and possess patient interview skills to support high-quality patient interactions. RESPONSIBILITIES: Patient Care Coordination Greet and assist patients and visitors in person and by phone, maintaining a warm and professional environment Support front desk operations, including answering calls, verifying insurance, scheduling, and collecting co-pays. Assist physicians as needed, including scribing/chart note support ; familiarity with medical terminology is important. Prepare for patient treatment days, including patient intake, registration, and post-care instructions. Educate patients and respond to their questions with empathy and clarity, escalating concerns when appropriate Advocate for patients and coordinate communication between clinical and research teams Schedule and coordinate appointments across research, imaging, and therapy services Clinical Research Coordination Screen patients for clinical trial eligibility, obtain informed consent, and manage enrollment and follow-up activities. Coordinate and document study visits, procedures, and patient-reported outcomes. Collect and record vital signs, EKGs, adverse events, new medications, and perform or assist with blood draws. Conduct sample processing, lab kit preparation, and shipping. Ensure protocol adherence, regulatory compliance (including maintaining HIPAA-compliant records), and maintain accurate source documentation. Create and maintain IRB-approved source documents to guide and document all required protocol activities Strictly follow the Delegation of Authority (DOA) log to ensure only trained and authorized staff perform protocol procedures Enter clinical trial data, resolve queries, and maintain timely completion of case report forms Track investigational product and study supply inventory, ensuring proper handling and storage Prepare and submit IRB applications, amendments, and other regulatory documentation Participate in site qualification, initiation, monitoring, and closeout visits Maintain study logs, correspondence, deviation tracking, and audit readiness documentation Support recruitment and retention efforts through outreach, education, and follow-up Assist with sponsor and CRO communications and study-related teleconferences Manage clinic inventory, coordinate records requests, and assist with supply and courier needs Support quality, safety, and compliance initiatives across clinic and research activities Adapt to changing priorities and assist across the clinic as needed, demonstrating flexibility and a team-first mindset EDUCATION & EXPEREINCE Bachelor s degree in a health-related field preferred or equivalent combination of education and relevant experience At least three (3) years of experience in clinical research coordination, ideally with hands-on patient-facing skills. Study coordination experience in oncology or similar settings is beneficial. Working knowledge of Good Clinical Practice (GCP), FDA regulations, and IRB processes required Certified Clinical Research Coordinator (CCRC) or Certified Clinical Research Professional (CCRP) preferred or willingness to obtain Experience with vital signs collection, EKGs, and familiarity with blood draws (phlebotomy certification preferred). Open to previous experience as medical scribe, medical assistant, or other patient-facing clinic experience. Experience in a small clinic or start-up environment preferred, must be comfortable wearing multiple hats and helping across roles Experience with patient-facing responsibilities, including intake, scheduling, and patient education, strongly preferred Proficient in EMR systems, research data entry platforms, and standard Microsoft Office software Regards, EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.