Director of Cloud Foundations and Infrastructure

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview:The Director of Cloud Foundations and Infrastructure is a hands-on strategic leader responsible for designing, building, and operating the cloud-first infrastructure that powers our rapidly growing business. This role owns the core cloud platforms, network, and infrastructure services, ensuring they are secure, scalable, automated, and cost-efficient.A critical responsibility is to drive automation across all infrastructure services and to define and measure KPIs that guide data-driven decision making. This leader will partner closely with application, cybersecurity, and operations teams to deliver a resilient cloud foundation that supports our guest-facing technology and internal systems.Job Qualifications:Bachelor’s degree in Computer Science, Engineering, or related field. Will accept any suitable combination of education, experience and training.10+ years of infrastructure engineering experience, with 5+ years in a leadership role.Proven experience leading specialized engineering teams through major technology transitions, particularly in cloud networking and compute governanceTechnical Expertise:Deep expertise in Microsoft platforms and AWS with strong network focus, including advanced VPC design, subnetting, routing, and security groupsExtensive experience with Azure integration and networking architecturesKnowledge of observability platforms (Datadog, New Relic, Prometheus, etc.).Hands-on proficiency with Infrastructure as Code (IaC) tools including Terraform and Crossplane for multi-cloud resource managementStrong expertise in Kubernetes container orchestration, including cluster management, networking, and application deployment patternsExperience in securing these platforms and working closely with cybersecurity and governance teamsStrong background in CI/CD pipeline design using Jenkins, Azure DevOps, and GitHub integrationUnderstanding on how AI can drive enhancements and efficiencies on teamExperience with Platform Engineering, DevOps practices, and Configuration ManagementKnowledge of CDN, DNS, containerization technologies, Edge Platform, and Infrastructure as a Service Platform technologiesPrior experience migrating from on-premises to Cloud Native infrastructure with focus on network and container transformationLocation Requirement: This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.Key Result Areas (KRAs):Cloud & Core Infrastructure Strategy & Delivery: Define and deliver resilient cloud and on-prem services to support growth, scale, and reliabilityDevelop and execute a hybrid strategy that integrates cloud services with HQ and shop-level systems.Develop and maintain end user computing capabilities across the estateDesign and maintain core services (compute, storage, networking, DNS, authentication).Establish reusable blueprints and modules to standardize deployments.Ensure high availability and disaster recovery across all environments.Continuously evaluate new technologies (containers, serverless, edge compute) for business fit.Automation & Infrastructure-as-Code (IaC): Drive automation-first principles across cloud, network, and identity services:Implement IaC (Terraform, Pulumi, CrossPlane,CloudFormation) to provision infrastructure.Implement automation strategies focused on toil reduction and elimination of manual, error-prone processesAutomate network and shop provisioning with configuration management tools.Integrate IAM policies and role provisioning into automation pipelines.Define KPIs: % automated provisioning, reduction in manual IAM errors, SLA adherence.Manage CI/CD automation through Jenkins, Azure DevOps, and GitLab integration strategies.Create self-service platforms and automation capabilities through Platform Engineering and DevOps practicesIntroduce and implement AI use cases to the organization with measurable benefitsCollaborate with other departments to identify and reduce risk while ensuring company practices are in compliance where relevant. Identity, Access & Security Governance: Establish strong identity and access management across the companyOwn enterprise IAM strategy across workforce, guest-facing, and system accounts.Implement SSO, MFA, and role-based access control (RBAC) to protect systems.Enforce least privilege and automate joiner/mover/leaver access processes.Apply policy-as-code to IAM for consistency and auditability.Track KPIs: % compliance with IAM policies, # of unauthorized access attempts blocked, mean time to deprovision.Partner with Security on zero-trust initiatives and compliance readiness.Leadership, Engineering Acumen & Team Development: Build a high-performing infrastructure team and elevate engineering maturity across the orgPresent vision, strategies, roadmaps, and progress to Senior and Executive LeadershipEstablish cloud compute governance frameworks and policies to ensure consistent, secure, and cost-effective resource utilizationRecruit, mentor, and retain top talent in cloud, networking, and IAM engineering.Create certification/training pathways (AWS, networking, Kubernetes, Terraform, Okta/Azure AD).Foster communities of practice in automation, networking, and IAM.Embed engineering-first principles into Operations, especially for IAM and shop technology.Serve as an evangelist for automation, cybersecurity, and identity excellence across technology.Skills:Change Management Budgetary Responsibility Business Plan DevelopmentCollaborativeCommunicationCritical Problem SolvingDelegationPhysical Requirements:In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptionsMust be able to collaborate in-person with occasional impromptu in-person meetings Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levelsMobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 poundsHearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software. Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.Compensation:$189,000 - DOEIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us