HVAC Service Technician

Drive HVAC Excellence - Join Pasterkamp Heating and AC Co as a Lead Service Technician

Job Title: HVAC Service Technician
Company Name: Pasterkamp Heating and AC Co
Salary: $25 - $45/hour (based on tech level I, II, III) + performance bonuses + 2% lead turnover commissions
Reports To: Service Manager
Location: Field Operations

Job Overview:
Pasterkamp Heating and AC Co is looking for a professional, customer-focused HVAC Service Technician to join our trusted team in Denver, Colorado. This is more than a service role - it's an opportunity to grow with a company that values technical excellence, strong communication, and a passion for exceeding customer expectations. You'll diagnose, repair, and maintain HVAC systems in residential and light commercial environments while delivering world-class service.

Who We Are:
Since its founding, Pasterkamp Heating has been a cornerstone of the Denver HVAC community, built on a commitment to quality and long-term relationships. Family-owned and operated, we offer top-tier pay, benefits, and career development opportunities. With a strong emphasis on community engagement and employee satisfaction, we aim to be the last stop in your HVAC career.

Key Responsibilities:-
Service & Quality-
Accurately diagnose, repair, and maintain residential and light commercial HVAC systems.-
Perform same-day service where possible and adhere to company quality standards on every call.-
Maintain full compliance with local, state, and federal HVAC codes and safety regulations.-
Customer Satisfaction-
Communicate effectively with customers, exceed expectations, and ensure complete satisfaction.-
Address customer concerns professionally and promptly, ensuring solutions meet company guidelines.-
Teamwork & Communication-
Maintain continuous contact with the Service Manager and Dispatch for updates and issue resolution.-
Document service reports accurately and submit timely administrative paperwork.-
Model professionalism for the team - including appearance, truck cleanliness, communication, and attitude.-
Performance & Compliance-
Achieve assigned KPIs including first-call resolution rate, billing efficiency, and customer ratings.-
Support emergency response schedules and participate in after-hours rotations.-
Ensure zero material shrinkage and uphold vehicle inventory accountability.-
Skill Development & Leadership-
Participate in ongoing training programs and complete personal development plans.-
Share knowledge and help train junior technicians as needed.-
Promote company values and uphold ethical business practices.

Qualifications:-
Experience: Proven field service experience with HVAC systems, preferably across multiple system types.-
Technical Skills: Proficient in diagnostics, maintenance, and repair of HVAC systems. Able to read schematics, use diagnostic tools, and follow code compliance.-
Customer Service: Strong interpersonal and communication skills with a commitment to customer satisfaction.-
Physical Requirements: Able to lift 50 lbs., perform tasks on ladders, kneel, and work in variable environments.-
Licensing: Valid driver's license and clean driving record required.-
Certifications: HVAC certifications preferred; willingness to participate in company-sponsored training.

Benefits:-
Compensation & Bonuses-
$25-$45/hour depending on technician level-
2% commission on sales leads turned over-
Weekly pay, performance incentives, referral and project bonuses-
Health & Wellness-
100% employer-paid health, dental, and vision insurance-
Monthly safety meetings, OSHA training, and PPE provided-
Retirement & Development-
401(k) plan with 4% company match-
Paid certifications, personal tool replacement, and mentorship programs-
Work-Life Balance-
Paid vacation, holidays, and sick time-
No Sunday work; rotating light after-hours schedule-
Team Culture-
Holiday parties, company trips, team-building events, and community charity initiatives

Work Schedule:-
Monday-Friday | 7:30 AM - 4:00 PM-
(1) weekday after-hours shift (4 PM-8 PM) every week-
(1) Saturday shift (8 AM-12 PM) every 6 weeks-
No Sundays

Work Location:
Denver, Colorado - field operations.

Equal Opportunity Employer:
Pasterkamp Heating and AC Co embraces diversity and is committed to creating an inclusive workplace. All qualified applicants will receive consideration regardless of race, age, gender, or other protected characteristics.

Ready to bring the heat and elevate your HVAC career?
Join the trusted team at Pasterkamp Heating and AC Co and let your skills shine.

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