Client Order Specialist, Cortland, NY

Client Order Specialist - Cortland, NYIntertek, a leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Client Order Specialist to join our Electrical team in Cortland, NY.Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life.What are we looking for?This Client Order Specialist position is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF. This position is not eligible for immigration sponsorship.Salary & Benefits InformationThe salary range for this position is $19 - $22 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off (PTO), paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance, a 401(k) plan with company matching, tuition reimbursement, and more.Listed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:Validate all documentation submitted by clientAct as a liaison between Customer, Account Manager, and Operations, as neededProcess orders across all Intertek systemsResearch and assist with resolving account problemsManage new and existing client accountsUse financial tools available to determine clients’ credit worthiness and statusCreate Intercompany projectsAssist with resolution of invoicing issues, as necessaryCreate deposit invoices and submitting internal match paymentsPerform other duties as required.This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications:Associates degree, or high school diploma/GED with 2 years of data entry experiencePerforms with a high level of attention to detailResolution orientedClient focusedProficiency in Microsoft software applications including Outlook, Word, and ExcelPrevious CRM and web-based computer program experience desiredExcellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and emailThrives in a fast-paced, multi-task environment.Strong organizational and time management skills.Ability to work independently and problem solve effectivelyMust have proactive and positive attitudeMust be team orientedApplicants will be required to complete an I-9 to verify their eligibility to work in the .Applicants must reside in and be able to legally work in the United States.Intertek Total Quality AssuredIntertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.