Strategic Project Manager

ABOUT THIS POSITIONThe Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation, the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest, most successful and prestigious Healthcare Enterprise organizations in the U.S.WHAT YOU'LL DOOversee and manage all aspects of the project implementation; including product solutions and associated revenueUnderstand and support the client project success criteria and goalsDefine and communicate project plan updates to the Waystar team and client project managerManage project status, issue list, and risk management reportingAct as primary contact to the client for project and milestone issuesCoordinate Waystar project team resources and deliverablesDeliver monthly internal project status report outCoordinate monthly strategic review sessions with client and Waystar leadershipDocument client set-up information and specifics for the Transition DocumentPerform other duties and /or projects as assigned by management within the area of responsibilityWHAT YOU'LL NEEDBachelor degree is requiredExceptional critical thinking and analytical skillsHealthcare billing or healthcare operations experience required preferably institutional and provider billing knowledgeProject management experience working with large healthcare organizations preferredExcellent Organizational skills with the ability to juggle multiple projects concurrentlyExcellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners ABOUT WAYSTARThrough a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.WAYSTAR PERKSCompetitive total rewards (base salary + bonus, if applicable)Customizable benefits package (3 medical plans with Health Saving Account company match)We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidaysPaid parental leave (including maternity + paternity leave)Education assistance opportunities and free LinkedIn Learning accessFree mental health and family planning programs, including adoption assistance and fertility support401(K) program with company matchPet insuranceEmployee resource groups