Customer Service Representative

1 week ago

Chandler, United States Raymond Smith-Farmers Insurance Agency Full time

Job Title: Customer Service Representative Company: Farmers Insurance Raymond Smith Agency Employment Type: Full-Time Location: Chandler Ok.Farmers Insurance is seeking a motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be the first point of contact for clients, providing exceptional service and support for insurance-related inquiries.Ensure customer satisfaction by providing solutions and follow-up when needed.Comfortable working in a fast-paced, customer-focused environment.Basic computer skills and ability to learn internal systems quickly.BenefitsPaid Time Off (PTO)Retirement PlanOpportunities for growth and advancementSupportive team environmentBenefitsPaid Time Off (PTO)Health InsuranceRetirement PlanResponsibilitiesResponsibilities:Respond to customer inquiries via phone, email, or in person in a professional and timely mannerAssist clients with policy information, billing questions, claims processes, and updatesMaintain accurate and detailed records of customer interactions.Work collaboratively with agents and team members to resolve customer concerns.Ensure customer satisfaction by providing solutions and follow-up when needed.Stay informed about company products, policies, and procedures, excellent and interpersonal skills.Strong problem-solving ability and attention to detail.Comfortable working in a fast-paced, customer-focused environment.Basic computer skills and ability to learn internal systems quickly.Previous customer service or insurance experience is a plus, but not required.Why Join Farmers Insurance?Be part of a trusted brand with a reputation for excellenceOpportunities for growth and advancement. RequirementPreferred:Previous customer service or insurance experience is a plus, but not requiredWhy Join Farmers Insurance?Be part of a trusted brand with a reputation for excellenceOpportunities for growth and advancement.High School Diploma or equivalent required.

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