Application Reliability Manager

1 week ago

Kansas City, United States Innova Solutions Full time

Position is back open. Candidate declined the offer (Dagny Workman). She was perfect for the role but couldn't commit to being on-site 3-4 days a week. An Innova Solutions Client is immediately hiring for an Application Reliability Manager. Position Type: Full-time/Direct Hire Location: Kansas City, MO – Hybrid – In Office 3 days per week. As an Application Reliability Manager your role will be: The Application Reliability Manager leads a Tier 3 application support and enhancement team responsible for a broad portfolio of over 60 internal and customer-facing systems. This role ensures high-quality delivery through agile facilitation, while also mentoring, coaching, and developing a team of employees and contractors. The manager plays a key role in modernizing legacy systems and improving software reliability, performance, and maintainability. Key Focus Areas: Provide hands-on technical leadership, coaching, mentoring, and team development. Drive agile delivery practices to ensure timely issue resolution and software enhancement delivery. Lead efforts to modernize systems and improve software performance, scalability, and maintainability. Manage performance, hiring, onboarding, and contractor oversight. Build collaborative partnerships across development, business, and vendor teams. Maintain high standards of system documentation and support process consistency. Foundational Experience: This role requires a seasoned technical leader with hands-on experience in software support and development, particularly in Microsoft technologies. Experience in managing technical teams, facilitating agile delivery, and modernizing legacy systems is essential. Required Qualifications & Experience: To be considered for this position, you must possess the following qualifications: Bachelor’s degree or 4 years of additional equivalent experience in lieu of degree 7 years of technical experience, with Microsoft technology stack (C#, .NET, Azure, etc.) 2 years of leadership experience in a technical setting Desired Qualifications: To be considered an ideal candidate, you should possess some or all of the following qualifications: Bachelor's degree in Computer Science or related field 10+ years in software delivery roles Certifications in Agile, DevOps, or Microsoft tech Experience in modernization or transformation initiatives PAY RANGE AND BENEFITS: Pay Range*: $125k to $135k/yr plus 12% Bonus tied to company performance. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits provided by client as this is a Direct Hire position

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