Assistant - Wash

Title: Assistant - Wash Reports To: Coordinator - Wash Location: This role will be hybrid, based in our New York Design Office. Get to Know the Role: This role is responsible for assisting the garment processing function in the design office and maintaining all wash resources such as shade band charts, sample organization and approved wash samples. What You’ll Do: Track and prioritize incoming mail and schedule Shade Band meetings with Production & Design teams from American Eagle, Aerie and Offline brands. Set up and prepare for all Shade Band meeting reviews (bulk wash range approval against design standard) with design and production partners. Attend all Shade Band meetings and enter clear and organized Shade Band comments into the PLM system. Communicate and problem solve between design/production and our vendors technical or practical limitations, considering order size and shipping dates. Tagging and labeling approved wash samples to return to vendor partners. Prepare all packages and manage shipping logs. Organize and maintain all Shade Band charts and storage bins, while keeping track of garments stored in our basement; which are kept for an additional 6 months. Occasional administrative assistance with Color team’s submit tracking and filing. Needs greater knowledge of production time frame and Design and Merchant’s needs, while understanding how all cross functional roles work together in order to optimize wash team functions. Schedule quarterly meetings with Production to track wash approvals to determine when Shade Bands should be submitted from vendor/agent; in order to help prevent shipping delays. Communicate with vendors weekly to coordinate outstanding Shade Band submission dates as needed. Ability to train and communicate our Standard Wash procedures and role with new AEO teammates or new external vendors. Oversee training for new AEO team members and external vendors on our Standard Wash procedures and their respective roles. Ensure effective communication and training of our standard wash procedures and roles to new AEO team members and external vendors. Manage wash team supplies and order from vendors as necessary. What You Bring: Bachelor’s Degree – Preferable in Color Technology or equivalent Textile/Fashion Apparel Degree. Ability to communicate clearly using entry level knowledge wash and color terminology both written and verbal.  Should pass the color reading test. Excellent follow-up and follow-through skills. Ability to act as liaison between several departments. Detail orientated with good organizational skills Strong interpersonal and problem solving skills. Comfortable working in an hybrid environment - working in office a few days a week (based on the needs of the business or big milestone week) with occasional remote work from home. Perks: Why You’ll Love it Here Generous employee discount Summer Fridays Casual dress code Hybrid schedule FOMO events (Exciting company-wide events) Gym Discounts Competitive Company Bonus Internal Mobility & Growth AEO, Inc. is an Equal Opportunity Employer. PAY/BENEFITS INFORMATION: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click  AEO may also provide discretionary bonuses and other incentives at its discretion.