Help Desk Analyst 4
3 days ago
Job Title: Help Desk Analyst 4 Location: Richmond, VA Duration: 06 months of contract Description: -Troubleshoot, track and remediate issues on end user computing hardware and software systems. -Provide Tier 1/11 end-user support at multiple VDEM office locations (Moorefield, EOC, and DTW). -Advocate for the user and systems that allow for greater efficiencies within the scope of security standards. -Exhibit personal integrity regarding providing users with the best solutions, while guiding users on how to best utilize the systems. -Deliver IT support to ensure all end user computing devices and systems for all VDEM office locations are operational. End User computing devices include, but not be limited to, computer equipment, standard COTS software applications, peripheral devices, and network copiers, printers, and fax machines. -Ensures day-to-day operations for agency end user by monitoring the VCCC Help Desk tickets and internal Request Tracker. Review queue, action or assign those for VDEM IT Help Desk, and escalate as needed. -Provide maintenance and update of all VDEM end user computing devices (laptops, desktops, peripherals, and network accounts, etc.). -Develop and maintain documentation on the VDEM Collaboration and MS Teams sites to assist users and business units to support day-to-day technology needs. -Coordinates, tracks and updates hardware assets information in the CMDB (system of record). Provides timely and effective communications regarding readiness status within assigned deadlines.
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IT Help Desk Technician
1 week ago
Richmond, United States Murgado Automotive Group Full timeJob DescriptionJob DescriptionMurgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia – Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues...
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Service Desk Analyst
1 week ago
Richmond, VA, United States CAI Full timeService Desk Analyst Req number: R6876 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As...
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IT Help Desk Technician
3 hours ago
Richmond, United States Murgado Automotive Group Full timeIT Help Desk TechnicianMurgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and...
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System Analyst 4
2 weeks ago
Richmond, United States Integrated Resources Full timeJob title: System Analyst 4 Location: Richmond, VA (Hybrid - 1 day on-site) Duration: 06 Months Job description: bout The Role There is a need for a full-time Data/Systems analyst to support enhancements and fixes for the MES Care Management Solution (CRMS). This position is one of the key personnel supporting the MES CRMS components and provides deep...
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Help Desk Support Specialist
2 weeks ago
Richmond, VA, United States InterSources Full timeJob Summary: Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment. Key Responsibilities: • Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests...
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Help Desk Support Specialist
2 weeks ago
Richmond, VA, United States InterSources Full timeJob Summary: Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment. Key Responsibilities: • Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests...
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Help Desk Support Specialist
6 days ago
Richmond, VA, United States InterSources Full timeJob Summary: Managing and triaging incidents and requests through ServiceNow, providing daily support to both walk-in and remote users. The ideal candidate will possess excellent soft skills and thrive in a challenging user environment. Key Responsibilities: • Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests...
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IT Security Analyst 4
6 days ago
Richmond, United States Ampcus Full timeAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: IT Security Analyst 4. Location: Richmond, VA. Complete Description: IT Security Analyst IV: Individual can work without assistance; provides leadership for others;...
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System Analyst 4
2 weeks ago
Richmond, VA, United States Integrated Resources Full timeJob title: System Analyst 4 Location: Richmond, VA (Hybrid - 1 day on-site) Duration: 06 Months Job description: bout The Role There is a need for a full-time Data/Systems analyst to support enhancements and fixes for the MES Care Management Solution (CRMS). This position is one of the key personnel supporting the MES CRMS components and provides...
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IT Security Analyst 4
1 week ago
Richmond, VA, United States Ampcus Full timeAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: IT Security Analyst 4. Location: Richmond, VA. Complete Description: IT Security Analyst IV: Individual can work without assistance; provides leadership for others;...
