Service Technician, Appliance Repair

Job Description Appliance and Repair Technician Why an Appliance Repair Technician career might be right for you:You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutionsYou like fixing things – Getting things working again is a satisfying outcome. You did thatYou like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeownersYou like to be on the move – You’re on the road and welcomed into customers’ homes every dayWhy a career with Sears Home Services is right for you:Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and locationBenefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salaryMore ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year roundExpert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 yearsTools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support. Responsibilities/Skills/Experience Requirements Job responsibilities:Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwavesDeliver excellent customer experience that exceeds expectations consistentlyProvide customers with value-added solutions that help make their home more clean, comfortable & protectedKeep company truck well-maintained & organized, and help manage parts efficientlyPerforms other duties as assignedRequirements:High school diploma or general education degreeMechanical knowledge and aptitude, including use of testing & repair toolsExperience repairing and diagnosing a variety of home appliances preferredCan follow directions and processes for quality workmanshipCan use smartphone, including use for part orderingSuccessfully pass a background & drug screenValid driver’s license for the state(s) in which you workAbility to travel up to 100%Ability to work variable and flexible hours, including required overtimeAbility to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasksExcellent communication skills, both verbal and written; Ability to read, write, and speak EnglishAbility to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboardAbility to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawlAbility to occasionally reach above shoulderAbility to drive automatic transmission vehicle Years Experience 1 - 2 Years Experience Travel Requirements Road Warrior (75% or more) Work-In City Hagerstown Work-In State MD Work-In Postal Code 21740 Job Function Repair/Installation EEO/EOE Footer Equal Opportunity Employer / Disability / Vet. Service Technician, Appliance Repair | Transformco