Regional Security Supervisor

Job Skills / Requirements Must Have a valid drivers license and own personal vehicle This position oversees security officers assigned to work at various construction yards for our state's critical energy infrastructure.PERKS:Pay Rate: $19.43 / hourBenefits (eligibility requirements apply): medical, dental, vision, life insurance, group accident, critical illness, hospital indemnity, identity theft protection, and paid medical leave. CURRENT OPENING:Full-Time: Core Hours will be Mon-Fri 2nd or 3rd shift, start times may vary.On-Call: Supervisors are obligated to respond to incidents on sites 24/7. This includes finding someone to cover any missed shifts or covering the shift themselves.LOCATION: Grand Rapids, Kalamazoo, and surrounding areasPRIMARY RESPONSIBILITIES: As an unarmed Security Officer at DK Security, your duties are determined by the client location. Some responsibilities may include:Access Control - Ensure only authorized individuals are given access to the site. This could be based on appointments, ID cards, etc.Patrolling - Walk the interior and/or exterior of the various buildings on the site, keeping an eye out for security, safety, or maintenance issues.Camera Monitoring - Monitor CCTV for safety and security concerns across the site.Customer Service - Always enforce rules and policies through de-escalation techniques and ensuring quality customer service in every interaction.Site Supervision - Oversee and coach other members of the DK Security team at the various sites, including scheduling, submitting timesheets for payroll, team-building, communication with the corporate scheduler and operations manager, initial disciplinary action, and on-site training.SUCCESS as a Security Officer at DK Security will look like:Reliability - Report for your shift on time, presentable, and in the prescribed uniform.FriendlyPersonality- Being able to balance our expectations of outstanding customer service while maintaining client policies and enforcing rules.Following Company and Client Policies - Be able to read and interpret written post guidelines, follow procedures as outlined and ensure all tasks are completed throughout the shift.Use of De-escalation Techniques - Being able to defuse situations through verbal judo and other communication tactics.QUALIFICATIONS:Must be at least 18 years of age or older.Must have either a high school diploma or GED equivalent.May NOT have any felony convictions and must be able to pass a criminal background check in accordance with all federal, state, and local laws.Must be able to successfully pass a drug test at the time of hire and randomly thereafter.Must present a friendly, positive, and professional image.Must possess excellent verbal, written and interpersonal communication skills.Must be able to read and write in the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports. Intermediate computer skills required – Comfortable with Microsoft Office, Email, Internet, and able to learn new software.Must be willing to become CPR/1st Aide/AED CertifiedMust have your own reliable vehicle to travel to and from various job sites between Kalamazoo and Grand Rapids. Mileage reimbursement is available.Must have a valid Driver's License with a good driving record. (Required for driving sites)Less than 3 moving violations in the last 3 yearsLess than 2 at-fault accidents in the last 3 yearsNo other major violations in the last 3 years.Physical Requirements:Must be able to sit, stand or walk for the duration of the shift, including walking long distances, and possibly up and down stairsMust be able to occasionally lift up to 50 poundsMust be readily able to respond to emergency situationsAbility to work independently with little or no supervision.IND1