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JOB DESCRIPTION We are currently seeking a Salesforce Senior Developer - Hybrid - Home/Client site to join our team in Parsipanny, New Jersey (US-NJ), United States (US).Day to Day job Duties:Lead end-to-end technical delivery of Salesforce Service Cloud projects — from requirement analysis to deployment and post-go-live supportArchitect scalable and high-performing Service Cloud solutions, leveraging core features such as Omni-Channel, Case Management, Knowledge, CTI, and Live ChatProvide technical leadership and mentorship to Salesforce developers and administratorsDesign and review Apex classes, LWC components, triggers, and integration frameworks to ensure adherence to Salesforce best practices and governance standardsDefine and enforce coding standards, design patterns, and DevOps practices (e.g., Git, Copado, Jenkins pipelines)Collaborate closely with functional consultants, business analysts, and architects to translate business needs into technical solutionsDrive integration architecture between Salesforce and external systems using REST/SOAP APIs and middleware platforms (MuleSoft, Dell Boomi, Informatica, etc.)Ensure security compliance, data integrity, and performance optimization of Salesforce applicationsParticipate in pre-sales discussions, solution estimation, and technical proposal development as neededBasic Qualifications:8+ years of experience of Expert-level knowledge of Apex, LWC, SOQL, SOSL, REST/SOAP APIs8+ years of experience Hands-on experience with Omni-Channel, Email-to-Case, Web-to-Case, Knowledge, and CTI integrations8+ years of experience Strong understanding of Salesforce data model, security, sharing, and governor limitsExperience leading onshore/offshore teams and managing multiple workstreams in parallelFamiliarity with Agile/Scrum delivery frameworksExcellent communication, stakeholder management, and solution presentation skillsPreferred QualificationsExperience with Einstein Bots, FSL (Field Service Lightning), or Salesforce Industries (Vlocity)Knowledge of CI/CD automation, DevOps, and Test-Driven Development (TDD) on SalesforceExperience in enterprise integrations involving large datasets and complex business logicProven track record in mentoring teams, conducting code reviews, and ensuring technical excellenceSalesforce CertificationsPlatform Developer I & IIPreferred:Service Cloud Consultant, Application Architect, or System ArchitectAbout NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
