Concierge Manager – Luxury Residential Condominium

4 days ago

Philadelphia, United States Fineman Management Full time

A prestigious suburban residential condominium community is seeking an experienced, service-oriented Concierge Manager to lead and oversee concierge operations for our residents.The Concierge Manager will be responsible for ensuring an exceptional resident experience through the delivery of high-quality concierge and front desk services. This role requires strong leadership, organizational skills, and a polished, professional demeanor suited to a luxury residential environment.What we offer:A professional and supportive work environment.Competitive compensation package.Opportunity to be part of a high-quality residential community committed to excellence.Medical and Vision insurance.PTO.Compensation:$23 - $35 hourlyResponsibilities:Manage and supervise concierge staff to maintain the highest standard of resident services.Serve as the primary point of contact for residents, addressing requests, inquiries, and concerns promptly and professionally.Coordinate reservations, deliveries, transportation, and other personalized resident services.Develop and implement service protocols to enhance community living.Collaborate with building management and staff to ensure smooth day-to-day operations.Maintain accurate records, reports, and scheduling for concierge operations.Qualifications:Previous management experience in luxury residential, hospitality, or similar service-focused environment.Exceptional communication and interpersonal skills.Strong organizational and problem-solving abilities.Professional appearance and demeanor with a focus on discretion and resident satisfaction.Flexible schedule availability, including evenings and weekends if required.About CompanyWe are a distinguished mid-rise condominium offering a luxurious living experience. Our community prides itself on delivering white-glove services, including 24-hour front and rear concierge services, car washing, package delivery to owners' units upon request, and in-unit maintenance.If you have a passion for providing top-tier assistance and enjoy working in a refined, respectful environment, you'll find this an incredibly rewarding place to work.Join our team and be a part of a community that values excellence and service.

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