Patient Svcs Representative- Urology
5 days ago
Office Hours:
7:00 am to 3:30 pm | 7:30 am to 4pm | 7:45 am to 4:15pm | 8 am to 4:30 pm | 8:15 am to 4:45 pm
Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
Responsibilities:
Licensure, Certifications, and Clearances:
All clearances must be dated within 90 days of hire
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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