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Restaurant Server

1 week ago

Dana Point, California, United States HRI Properties Full time
Welcome to the Hilton DoubleTree Suites in the beautiful Dana Point As a team member of our hotel, you'll have the opportunity to work in a luxurious and tranquil environment, surrounded by stunning ocean views and top-notch amenities. We take pride in providing exceptional service to our guests, and we're committed to fostering a positive and supportive workplace culture for our employees. Join us and become part of a team that strives to create unforgettable experiences for our guests every day. Come experience the beauty of working at theDoubleTree Suites by Hilton

JOB SUMMARY
Provide outstanding food and beverage service to our guests in a professional, friendly and courteous manner. This specific role will be to attend guests in the pool lounge area. 

JOB DUTIES

• Arrive at scheduled start time in appropriate uniform and ready for work.

• Greet all guests with enthusiasm and friendliness.

• Serve food and beverages in an appropriate manner consistent with company standards.

• Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.

• Provide the highest level of service in accordance with Hotel Brand standards.

• Identify food orders when ready and deliver items to tables in a timely manner.

• Communicate with other food and beverage employees to ensure guest satisfaction.

• Maintain full knowledge of menus, recipes, and other pertinent information.

• Constantly increase knowledge of food, beverages, and other hotel products and services.

• Complete side work after each shift.

• Responsible for constant sanitation, organization, and proper food handling.

• Prepare work areas for opening, mid-shift, and/or closing in accordance with hotel standards.

• Ensure that guests a have a positive and memorable experience.

• Watch for safety hazards and report them immediately to your Supervisor/Manager.

• Attend all mandatory Department and Hotel meetings.

• Complete all required training within timeframe allotted.

• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.

• Perform other duties as directed, developed or assigned.

• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of "greening" the hospitality industry.

MINIMUM REQUIREMENTS

• Minimum 18 years of age

• High school graduate or equivalent

• Must meet grooming standards

• Able to work as part of a team

• Able to work with little or no supervision

• Previous server experience in similar setting

• Previous hotel/resort experience (preferred)

• Able to prioritize, organize and follow-up

• Strong attention to detail and able to make concise decisions

• Able to effectively communicate in English, in both written and verbal forms

• Able to demonstrate high energy, and strong enthusiasm for customer service

• Able to work on your feet for extended periods of time

• Able to lift and carry up to 25 pounds

• Willingness to work varied shifts, including weekends and holiday

  Must be able to maintain proper certificates or Training to serve Alcohol.

Benefits include 401(k) Plan, Direct Deposit and the eligibility to participate in our Hilton Go program for Team Members, which is a special discounted rate for you and your friends and family when vacationing at Hilton properties around the world. 

HRI Lodging is an EOE M/F/DV

**Not offering relocation at this time.