DATABASE MANAGER

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems. Information Technology Services (ITS) is recruiting for one IT Project Specialist, to function as Database Manager, who will;- Manage AWS RDS environments running the Oracle engine, which comprise approximately 60–70% of day-to-day operational focus. - Provide extensive support for Oracle databases and handle DB2 administration, while also utilizing Microsoft AppDynamics for enterprise-level performance monitoring and diagnostics across all platforms.- Oversee AWS RDS (Oracle Engine) – CARES Project, administering RDS Oracle environments through AWS Console and CLI tools. - Conduct proactive performance monitoring using CloudWatch, Performance Insights, and Query Editor; perform advanced SQL tuning and index optimization to improve query performance. Monitor storage utilization; add datafiles to maintain tablespace availability; manage connectivity through TOAD using RDS endpoints for diagnostics and schema review. - Execute database patches and major version upgrades in coordination with AWS service teams; maintain replication consistency between primary and read-replica environments; generate real-time performance and compliance reports using AWS-native analytics and implement and manage encryption configurations, ensuring secure data at rest and in transit in compliance with organizational and regulatory standards.Hours/Shift:9:30am to 5:30pmIT PROJECT SPECIALIST - Minimum Qualifications1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or4. Education and/or experience which is equivalent to "1", "2", or "3" above.Preferred Skills- Extensive experience managing AWS RDS for Oracle, including configuration of parameter groups, snapshots, read replicas, and Performance Insights. - Skilled in monitoring and performance optimization using AWS CloudWatch, AppDynamics, and Oracle Enterprise Manager. - Strong hands-on expertise with Oracle 19c administration, covering AWR analysis, SQL tuning, Data Pump, and RMAN. - Proven ability to handle database migrations using AWS Database Migration Service (DMS), Oracle Data Pump, and GoldenGate. - Experienced in automating backup and recovery strategies, ensuring compliance with encryption at rest and in transit. - Proficient with tools such as TOAD, SQL Developer, and MobaXterm for diagnostics and schema management Knowledgeable in cross-platform database support, including DB2. - Adept at writing Bash and Shell scripts to streamline operations, analyze logs, and support automation. - Effective communicator with a track record of producing clear runbooks, health reports, and capacity planning documents.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at class="jobad-residencyRequirement">Residency RequirementNew York City Residency is not required for this position