Server Assistant

4 days ago

Paradise, California, United States El Chorro Lodge Full time

Summary of Position:

The Server Assistant is responsible for setting and clearing tables, stocking all service stations, and assisting food servers with table service. This position and will help creating genuine hospitality and memorable experiences for our dining guests.

Essential Functions:

Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as specified with tremendous attention to detail. Maintain stock and cleanliness of station. Serve guests beverages, breads and butter to begin their dining experience, replenishing as necessary and making guest feel warm and welcome. Transport all dirty tableware from dining room to dishwashing area. Other supportive functions as determined by the Supervisor/Managers.

Qualifications:

Education:  High School diploma preferred

Certificates or Licenses:  Maricopa County Food Service Worker card/certification and Arizona Title IV Alcohol Certification

Experience:  Food and beverage experience preferred .

Knowledge, Skills, and Abilities:

Knowledge of appropriate table settings and service ware.

Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics :


• Behaves ethically and honestly


• Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred)


• Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

Attendance as scheduled is a critical element in all positions at El Chorro.

El Chorro's leaders and associates believe each guest (internal and external) should be treated with respect, kindness, and professionalism. We believe that "Making Space for Genuine Hospitality" is our purpose, enticing our guests to return again and again. To be successful at El Chorro, associates must embrace our Purpose, Pillars and 21 Service Essentials. This includes being hands on and heartfelt, sincere and focused, collaborate and curious, and conscientious, possessing and demonstrating a high level of care and attention to internal and external guests. Our forward-thinking, fun, friendly, engaging and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property and company.

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