Data & Metrics Manager

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board (NYCCFB) is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT Sitting within the Strategy, Products, & Innovation division and the Strategy & Policy department the Strategic Planning Operations (SPO) team leads the development of the NYCCFB’s agency-wide strategy, ensuring that long-term goals are clearly defined and aligned with the organization’s mission. SPO translates those priorities into measurable objectives and uses impactful data to track progress, generate insights, and inform decision-making at every level. The unit also drives implementation by coordinating cross-agency initiatives, strengthening project delivery, and embedding innovative practices that improve effectiveness. Together, these functions position SPO as the hub for strategic direction, accountability, and organizational impact. JOB DESCRIPTION Reporting to the Director of Strategic Planning Operations, the Data & Metrics Manager will be responsible for building and maintaining the agency’s performance measurement infrastructure, ensuring that strategic goals translate into clear, measurable outcomes. This role will oversee the design of dashboards, the development of performance indicators, and the production of regular reports that provide leadership with accurate, timely, and actionable insights. This role bridges data, strategy, and execution by ensuring the agency’s Strategic Plan is monitored with rigor and transparency. The Data & Metrics Manager will partner with stakeholders across the NYCCFB to establish data standards, build analytic capacity, and identify trends that inform decision-making. By translating complex data into accessible insights, the Data & Metrics Manager strengthens accountability, supports continuous improvement, and ensures the NYCCFB’s work remains aligned with its mission to serve New Yorkers and strengthen democracy. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Strong knowledge of performance management frameworks (KPIs, OKRs, etc.) and their application. - Experience designing and tracking organizational metrics, dashboards, and performance frameworks. - Knowledge of quantitative and qualitative research methodologies, including survey design and program evaluation. - Familiarity with database management, data governance, and reporting practices. - Knowledge of data visualization best-practices and principles of accessible communication of technical information. Skills - Advanced analytical skills, with the ability to evaluate large, complex datasets and extract actionable insights. - Proficiency in data visualization and reporting tools. - Strong written and verbal communication skills, including the ability to present data-driven findings to non-technical and executive audiences. - Strong analytical skills to clean, interpret, and analyze large or complex datasets. - Strong project management skills, with the ability to balance multiple reporting cycles and deliverables. - Technical proficiency with statistical software and data management tools. Abilities - Ability to write clear and concise reports, dashboards, and presentations for leadership and stakeholders. - Ability to design and implement performance metrics that link directly to organizational strategy. - Ability to work collaboratively across units and build strong partnerships with diverse stakeholders. - Ability to anticipate leadership needs and proactively provide data-driven insights. - Ability to adapt to evolving agency priorities and external requirements, ensuring reporting remains relevant and responsive. - Ability to foster a culture of evidence-based decision-making and continuous improvement. Other/PREFERRED QUALIFICATIONS - Demonstrated experience supervising analytical staff, with a track record of guiding teams in developing performance metrics, building dashboards, and translating complex data into actionable insights for senior leadership. - Proven ability to brief senior leadership and external stakeholders, tailoring messaging to diverse audiences. - Flexibility and adaptability to consider new approaches and adopt emerging tools. - Collaborative and inclusive work style, emphasizing partnership, learning, and shared success.ANALYST CFB AL 2&3 ONLY - AMinimum QualificationsA bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at class="jobad-residencyRequirement">Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.