eCommerce Product Specialist
7 days ago
- Create and publish new product listings, ensuring compliance with brand standards and legal requirements.
- Edit, update, and improve existing products.
- Work closely with Catalog Managers to make updates and improvements to product details.
- Troubleshoot and resolve issues pertaining to website product data.
- Work with the in-house PIM system to ensuring data accuracy.
- Continuously expand knowledge of our product line.
- Researching product information including specifications, images, and other resources.
- Collaborate with copywriters and photographers to implement best practices for product descriptions, images, and videos.
- Moderate user-generated content, including product reviews and Q&A, and adapt product content based on trends and feedback.
- Responding to customer inquiries about products in timely matter.
- Conduct regular website audits to ensure catalog completeness, accuracy, and shopability.
- Use analytics tools to measure content performance and identify areas for improvement.
- Ability to work remotely full-time, equipment provided
- Eligible immediately for 15 days of paid time off, eight paid holidays and one floating holiday
- Paid volunteer day
- Opportunity for growth within this role
- Competitive compensation commensurate with experience
- Employee bonus plan
- Comprehensive benefit package
- Paid Parental Leave
- 401(k) with company match
- Experience: 2+ years of experience in product data management, data governance, or eCommerce merchandising.
- Strong knowledge of enterprise eCommerce platforms; Magento/Adobe Commerce preferred.
- Experience working with high SKU counts and managing product catalogs.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Strong communication, leadership, and interpersonal skills.
- Willingness to build a long-term relationship with the company.
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