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Administrative Supervisor
1 week ago
Position Type: Full-Time, Salary, Exempt
Schedule: Monday through Friday
Format: Hybrid
Department/Program: FSEP/Bronx – Brief Strategic Family Therapy
Direct Supervisor: Director of Brief Strategic Family Therapy
Direct Reports (if any): 3-4 BSFT Therapists
Clinical Supervision: Clinical Supervision is available for MSW team members towards accessing licensure, after they have received their required permit. All hours received during weekly supervision can be counted towards the applicant's requirements for licensure.
About Graham Windham In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth, and families who are overcoming some of life's most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 500 full-time employees serving children and families in multiple programs throughout the Bronx, Brooklyn, and Harlem, Graham Windham provides an exciting and enriching work experience.
About the Program: Graham Windham's Intensive Prevention Program combines the Solution-Based Casework (SBC) method and the evidence-based Brief Strategic Family Therapy (BSFT) modality to promote child safety and well-being, reduce risks to children and youth, and prevent foster care placement.
About the Position: The Program Supervisor is responsible for providing supervision to Unit Case Planners in the implementing of the Goals and Objectives of the cases and to ensure responsive action is taken for clients' needs, accurate and prompt communication with other agencies and regulatory bodies: provides first-line response to clients in the case of emergencies, and provide direct casework as required; maintains a current understanding of regulatory requirements and agency polices and ensures compliance and a good standard of performance for assigned staff. The BSFT model is a brief family intervention for children and youth with serious behavior problems and/or drug use. The BSFT intervention works well for families with poor behavior management and problematic relationships. The intervention identifies patterns of family interaction and improves them to restore effective parental leadership and involvement with the youth. BSFT also seeks to reduce drug use and delinquency in youth. BSFT therapists meet weekly with families and work with all family members. The BSFT Admin Supervisor will assume the ACS Administrative Supervisory role and responsibilities.
The Admin Supervisor can transit to the role of the BSFT supervisor if they possess the License required and meet the clinical model-specific proficiency required as assessed by the BSFT model Supervisor. See details below.
The BSFT supervisor (LMSW or LCSW) provides leadership to the BSFT team and sustain fidelity BSFT at that program for the long term. Implementing an evidence-based model like BSFT in a community setting requires a BSFT Supervisor with a pioneering spirit, and who is resilient and flexible. The individual should be confident about the model and its effectiveness, energizing and motivating the team towards competence in the BSFT intervention. In order to transition to the BSFT Supervisory role, the Admin Supervisor will need to carry up to three cases to build necessary clinical skills for BSFT. BSFT Supervisors must also have the ability to role model excellent BSFT practice skills for the therapists via recorded sessions with families.
The BSFT Supervisor must be fully committed to providing family therapy services. Moreover, they must believe in the efficacy of family therapy and have conceptual mastery of BSFT theory and practice. A relational rather than an individual focus must guide all their thinking and behavior in therapy and supervision.
Duties and Responsibilities: The Administrative Program Supervisor will attend agency meetings in the absence of the Program Director. To work with the Program Director in making outreach to outside community agencies, establishing effective communication with ACS, and providing direction to all of the staff members. To participate in activities sponsored by the agency, and that are of benefit to families in the program.
Agency-Wide Duties and Responsibilities:
- Provide ongoing management direction and support to staff, ensuring correct implementation of Agency policies and procedures.
- Provide supervision and coaching to assigned caseworkers, enabling them to provide appropriate and consistent services through ongoing training and skills development.
- Ensure that efficient administrative procedures are in place within the unit.
- Carry out casework reviews as mandated by regulation, ensuring compliance in program and records with government mandates and Agency policies. Develops Utilization Clinical Reviews, consumer satisfaction surveys, and other quality assurance processes.
- Ensures that high standards of timeliness and accuracy are maintained in case requirements, monitoring case planning, and services provided.
- Maintains and applies a current knowledge of preventive services, regulations and trains unit staff develops and maintains affiliations with community child welfare resources.
- Provides client consultation and participates in management meetings, agency committees, and interdisciplinary conferences as assigned.
- Provides direct casework services to more challenging cases in order to accommodate family and program needs.
- Attends regularly scheduled supervision, and courses and seminars for the purpose of maintaining and enhancing social work and supervisory skills.
- Assist with Family Team conferences (FTC) facilitation as needed.
- Responds to client emergencies within or outside of office hours; maintain cell coverage as needed.
Salary & Compensation:
- Salary: $75,000 - $77,000/annually + Potential to Earn Merit Performance Based Incentive for Eligible Staff + Comprehensive Benefits + Professional Development Opportunities
- FLSA Status: Exempt
- Benefits Eligibility: Graham Windham offers eligible employees a comprehensive benefits package including medical, dental & vision coverage, paid time off, holiday pay, retirement savings plans (defined contribution pension and 403 (b) thrift), and much more… https://www.graham-windham.org/careers/about-our-benefits/
EEO Statement The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. GW hires and promotes individuals solely based on their qualifications for the job to be filled. Graham Windham believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
Qualifications:
- NYS Certified Social Worker with an MSW degree or other related Master's degree.
- A minimum of 3 years of postgraduate experience and at least one year of supervisory experience.
- Strong knowledge of ACS, regulations, policies, and procedures.
- Physical Sensory Requirements:
- Ability to read, write and converse in English. (Bilingual is a plus).
- Ability to remain calms and composed under stressful situations.
- Bending, lifting, grasping, fine hand/eye coordination, pushing/pulling and other prolonged setting/standing.
- Ability to evaluate/interpret information and make independent judgements/decisions.
- Ability to communicate with other staff, and family as well as outside agencies that provide support to program participants.
About the CompanyIn full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City's children, families and communities for over 200 years. Today, Graham is one of New York City's leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.
